Chief Engineer

Additional Information

Bi-lingual: English and Spanish required

Job Number

24071168

Job Category

Engineering & Facilities

Location

San Juan Marriott Resort & Stellaris Casino, 1309 Ashford Avenue, San Juan, Puerto Rico, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

Y

Position Type

Management

Job Summary

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

Candidate Profile 

Education And Experience

High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

Core Work Activities

Managing Property Operations And Engineering Budgets

Supervises Engineering in the absence of the Director of Engineering.

Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.

Maintains and operates equipment at optimum effectiveness, efficiency and safety.

Establishes and manages an effective rooms maintenance program.

Ensures compliance with all Engineering departmental policies, standards and procedures.

Manages department's controllable expenses to achieve or exceed budgeted goals.

Select and order or purchase new equipment, supplies, and furnishings.

Inspect and evaluate the physical condition of facilities in order to determine the type of work required.

Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

Supervises the day to day operations of Engineering.

Maintaining Property Standards

Maintains accurate logs and records as required.

Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

Providing Exceptional Customer Service

Handles guest problems and complaints effectively.

Empowers employees to provide excellent customer service.

Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Managing Profitability

Helps establish priorities for total property maintenance needs.

Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

Managing And Conducting Human Resources Activities

Celebrates successes and publicly recognizes the contributions of team members.

Establishes and maintains open, collaborative relationships with employees.

Ensures employees are treated fairly and equitably.

Strives to improve service performance.

Provides feedback to employees based on observation of service behaviors.

Supervises employee's ability to execute departmental and property emergency procedures.

Reviews employee satisfaction results to identify and address employee problems or concerns.

Solicits employee feedback.

Helps ensure regulatory compliance to facility regulations and safety standards.

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Ensures property policies are administered fairly and consistently.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

Begin

your purpose,

Belong

to an amazing global team, and

Become

the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,​

Begin

 your purpose, 

Belong

 to an amazing global​ team, and 

Become

 the best version of you.