Safety and Security Manager

Description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.  – The Waldorf Hilton London is an iconic & historic London hotel built in the late 1800, located in Aldwych. The hotel features 298 Guest Rooms, including 19 suites. Blending Edwardian “Du Siecle” with modern comfort. Our hotel sits in the center of London’s glitzy theatre district, just a few minutes’ walk from Covent Garden, The Royal Opera House and Trafalgar Square.

Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired.

Homage’s restaurant and Décor pays tribute to the Grand Cafés of Europe Renaissance, offering a high standard of Modern British Food. Good Godfrey’s bar & Lounge offers crafty & cosmopolitan cocktails as well as canapés and light bites.

Annual Salary of £45,000.

A WORLD OF REWARDS

• Smart uniform provided andlaundered
• Free and healthymeals when on duty
• Grow your Career
• Personal Development
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas

You will embody the six guiding principles of Safety and Security that guides us in Protecting Potential of our team members, guests and assets.

We believe we are ordinary people doing extraordinary things every day. It takes a special type of person to work in Safety and Security, which means you will be conscientious about your duty, have an open mind, and be innovative in thinking and action wherever and whenever possible. You will also thrive on proactive performance and take responsibility at all times.

We are always true to our principles in how we manage risk on behalf of the business. Because you will be one of the business‘ most valuable assets, you must have great self-worth and value, enabling us to continue to be resilient, now and in the future. We are natural growth leaders, and so, we are actively involved in the financial success of the business, which means it is critical that we maintain stakeholder confidence by positively supporting the business in the safest way possible.

Always changing with the times and seeing the bigger picture, we aim to preserve, protect and promote the business and the brand. We build trust by taking ownership of problems and resolve them quickly by being not only critical thinkers but creative doers too.

POSITION SUMMARY:

Support the hotel in respect of occupational health & safety, food safety, fire safety, security, crisis management and disability compliance.

The role involves the provision of advice and support for the protection of the company’s owned and managed assets and to ensure compliance with local regulatory requirements and company policies related to all safety and security disciplines. The role requires a risk based approach in terms of allocation of resources whether this be through specialist training, general operational support, auditing, accident investigation and involvement with local enforcement officials on statutory routine inspections. 

 25%

• Revises procedures, policies and processes to include new or modified regulatory requirements as directed by the Director of Safety and Security.
• Reviews the needs of the Hotels and allocates appropriate support time to ensure they develop and implement their safety and security management systems.
• Evaluates the effectiveness of claims management activities to minimise direct or indirect costs
• Carry out management training in health and safety, security, food safety and emergency procedures.

25%

• Provides technical advice on Hotel projects and liaison with relevant departments.
• Assists the Hotel with security responses to increased threat levels in liaison with the Regional Team.
• Completes health and safety risk assessments and security risk assessments as required.
• Assists teams as part of the crisis management and business continuity plans.

35%

• Follow up on the hotel audit program to ensure compliance within agreed timescales.
• Liaise with relevant enforcement authorities on safety and security matters.
• Assist the hotel with the management of all safety and security matters.
• Manages effective partnerships with all heads of department.

15%

• Delivers projects, initiatives, policies, procedures for the hotel
• Ensures legal compliance with safety and security including fire safety, security, occupational health and safety and food safety.
• To maintain up to date knowledge of new or revised local legislation and current guidance, and to ensure personal professional development is maintained. 
• Assesses actual performance against standards to determine whether the Hotel and the individual is on target to reach its goals and takes corrective actions as necessary.   
• Enforces policies and procedures that will improve the overall operation and effectiveness of the Hotel.

SUPPORTIVE FUNCTIONS: 

In addition to performance of the above essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Regional Director Safety & Security.

All other job duties as assigned, relative to the essential functions of the department.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY : 

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. 
• Ability to deal effectively with all team members and guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information.
• The individual must take part in all necessary training offered and to be proactive in requesting training to meet personal and professional developmental needs.
• Managing & Leading a Team of 5 people.
• Ability to use a variety of programs on the computer in order to prepare correspondence, produce reports and presentations and communicate via email.

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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