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People Support Manager (HR Compliance)

HHM Hotels

2001 Market Street
Suite 3500
Philadelphia, PA 19103

Management Company
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Full-Time

Overview

Opportunity:  People Support Manager (HR Compliance)

HHM Hotels is a leading hotel management and investment company with a portfolio of over 235 hotels and resorts spanning North America. The organization takes pride in operating over 50 independent luxury and lifestyle hotels as well as premium branded hotels in urban and resort markets. 

HHM Hotels is seeking an HR compliance-focused People Support leader responsible for creating and administering employment initiatives across the organization. Reporting directly to the Vice President of People Support (HR), this individual will partner with sub-disciplines within the People Support department to ensure employment laws are adhered to across corporate and hotel operations. This role is based in our Philadelphia Corporate Office, but will be focused on our U.S. employment workforce from coast to coast.

Your Growth Path

People Support Director – Senior People Support Director – Vice President of People Support

Your Focuses

  • Lead initiatives to ensure compliance across the HR suite of services (including, but not limited to required onboarding documentation, FLSA and wage and hour rules, DOL regulations, NLRB rules, EEO reporting, and OSHA procedures). 
    • Additional compliance leadership on state and local laws such as meal periods and rest breaks, fair workweek and predictive scheduling requirements, etc.
  • Advise hotel managers on implementation or operation of compliance programs for both HHM Hotels employees as well as third party staffing vendors.
  • Serve as a valued member of the People Support team by educating colleagues throughout offices and hotels on new and existing laws, as well as attend webinars on legal updates on behalf of HR team. 
  • Working with internal and external counsel, create and administer human resources policies and procedures to stay in compliance with federal, state, and local laws.
  • Draft and write HR policies, SOPs, memos, and email, exhibiting proficient communication skills to all levels throughout the organization.
  • Conduct periodic internal reviews and audits to ensure that HR and compliance procedures are followed throughout employee population centers in roughly 40 states.
  • Analyze training needs and creatively design compliance and associate education.
  • Perform other duties as requested by management related to HR operations, employee relations, etc..

Your Skills and Background

  • Bachelor’s Degree in Human Resources or a related field required.
  • 5-7+ years previous Human Resources experience strongly preferred.
  • Experience with hospitality or service-related workforce highly preferred.
  • Strong knowledge of all applicable US federal, state and local employment, health and safety regulations.
  • SHRM or HRCI certification(s) preferred.
  • May include limited travel for various HR initiatives. 
  • Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

HHM Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Posted April 25, 2024

HHM Hotels

An Industry Leader in Hospitality

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

MANAGEMENT

For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.

INVESTMENT

HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.

BRAND POSITIONING

Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.