Naisali Island
Sonaisali
Fiji
Full-Time
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will you be doing?
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
What are we looking for?
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Travel the world and grow your career with Hilton
Hilton has again been recognized by the Great Place to Work® Institute as one of Australia’s best companies to work for in 2023/2024
DoubleTree Resort by Hilton Fiji – Sonaisali Island is surrounded by the warm waters of the South Pacific Ocean, just a three-minute boat ride from the main island of Viti Levu, and a short 25-minute drive from Nadi International Airport. The resort offers a wealth of amenities, beautiful accommodation and an authentic, warm Fijian welcome.
Guests staying at our hotel can choose from an array of activities, including paintballing, horseback riding and pampering spa treatments. Those looking to enjoy the natural beauty of the area while adopting the relaxed island pace of Fiji can swim in the freeform pool on the edge of the beach, or explore the beautiful coral reefs of the nearby Mamanuca Islands.
Each of the beachfront guest rooms incorporates a furnished balcony with stunning views of the South Pacific Ocean, and a wide range of guest amenities including Smart TV with satellite channels and the signature Sweet Dreams by DoubleTree beds.
With two restaurants and bars to choose from, guests benefit from a wide choice of cuisines and dining experiences in a variety of spellbinding environments. This beautiful resort also features three conference spaces, making it an ideal setting for a unique corporate event or spectacular wedding. We look forward to greeting you at check-in with a signature, warm chocolate chip cookie.