Photo of Le Méridien Dallas by the Galleria, Dallas, TX

Sales Coordinator

Le Méridien Dallas by the Galleria

13402 Noel Road
Dallas, TX 75240

258 Room Hotel
Managed By OTH Hotels & Resorts

Great working environment, Excellent Health Insurance, Generous Paid Time Off, Free Parking, Employee Meals, Travel Discounts and Career Growth Opportunities

Apply Now Save
Tweet
LinkedIn
The Le Meridien Dallas - Galleria is looking for a talented, experienced Sales Coordinator! If you are a highly motivated team player & seeking an enriching career with an insatiable desire to make a difference - we want to hear from you. Come be a part of the OTH Hotels Resorts Family!

Compensation: $20.00+/hour, Full-Time

BASIC FUNCTIONS

The Sales Coordinator ensures that the sales booking process is promoting quality and service to the guests with efficiency and professionalism.

CORE COMPETENCIES

Customer service/relations, decision making, teamwork, work methods, innovation, leadership, creativity, empathy, empowerment, technical/software competency.

QUALIFICATIONS – EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE

  • MUST HAVE MINIMUM OF ONE YEAR EXPERIENCE WITH OPERA
  • High school graduate or equivalent.
  • Minimum two years’ experience in front desk, reservations, or sales coordinator.
  • Knowledge of basic computer programs and platforms, to include Office 365
  • Minimum typing skills of 40 words per minute.

ESSENTIAL FUNCTIONS

  • Excellent communication skills and professional interaction with guests/team whether email, phone or in-person.
  • Strong organizational skills, detail oriented and excellent follow through with tasks.
  • Responsible for reservations for transient/group guests calls, and request through on-site managers.
  • Knowledgeable of all aspects of the hotel facilities and area attractions
  • Handle all transient and group routing, credit card authorization forms, routing, and folio request. 
    • Sertifi
  • Building new group blocks
  • Group notes
  • Setting up group billing/routing
  • Attend Pre-con meetings when required as directed
  • Noting special request for group guest or VIP’s and more as directed
  • Bring any inventory or group block challenges to the attention of Director of Sales & Marketing
  • Reconcile monthly commission for Online Travel Agents (OTAs)
  • Rooms Control: Balance room type inventory, pre-block VIP guest or special request.
  • Manage Nor1 request weekly
  • Manage Reservation email requests and inquiries
  • Activate “manual system” in the event of system downtime.
  • Handle all guests’ special requests in a professional manner following OTH Hotels Resorts standards
  • Complete as directed and to specifications, all necessary projects, tasks within specified deadlines.
  • Support and complete tasks for the overall success of the reservation and sales department.
  • Assisting Front Desk with access to channel manager platforms for any Failed to Interface reservations
    • Synxis, Expedia, Booking.com, RCI, Hopper, Hotwire and HotelTonight

MARGINAL FUNCTIONS

ENVIORNMENT

Indoor office setting with a desk, file cabinets, computers, telephones and with brightly lit florescent overhead lights. Comfortable ventilation with little circulation of air.

Posted May 1, 2024

Le Méridien Dallas by the Galleria

Our Hotel

Our luxurious, all-suite hotel is ideally located in the city's premiere North Texas shopping district, just steps from the Galleria Dallas Mall, art galleries, museums, thriving restaurant districts, shopping and entertainment. Boasting 258 inspiring suites, our accommodation combines a contemporary boutique feel with the deluxe amenities of a large hotel. Guests will enjoy spacious suites with separate living and sleeping areas, refrigerators, 42-inch LCD TVs and all the comforts of home. Guests can relax in their private suite with 24-hour room service or dine in our popular Longitude Restaurant. We invite our guests to start their morning off with a jolt at our Latitude Coffee Shop and Bar, and then energize themselves with a workout in our fully-equipped fitness center or indoor pool. If visiting for a business or social affair, we offer 6,000 square feet of event space designed to shine. We aim to make every stay flawless at Le Méridien Dallas by the Galleria.

Other Job Openings