15635 Don Lochman Lane
Charlotte,
NC
28277
Compensation: 55000-60000, Full-Time
Job Summary:
The Assistant General Manager (AGM) at a Courtyard Hotel assists the General Manager in managing the overall operations of the hotel. This role involves ensuring exceptional guest satisfaction, maximizing revenue, and maintaining high standards of service and cleanliness. The AGM also plays a key role in staff management, financial oversight, and maintaining a safe and secure environment.
Key Responsibilities:
Guest Relations:
Staff Management:
Financial Management:
Operations Management:
Sales and Marketing:
Security and Safety:
Vendor and Inventory Management:
Quality Assurance:
Reporting:
Qualifications:
Benefits and Perks:
A Courtyard Hotel Assistant General Manager is a critical member of the hotel's leadership team, contributing to its success by ensuring exceptional guest experiences, efficient operations, and financial stability. They work closely with the General Manager and other department heads to achieve the hotel's goals and maintain brand standards.
The recently upgraded 90-room Courtyard by Marriott Charlotte Ballantyne offers a fresh take on business travel. Designed to appeal to today’s travelers, each room offers a comfortable and stylish layout featuring plush bedding, a functional workspace and separate seating area.
Courtyard by Marriott Charlotte Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At the Courtyard by Marriott Charlotte Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.