Assistant Director of Housekeeping

The Assistant Director of Housekeeping assists in the management of all duties of the housekeeping operation and cleanliness levels in all areas of the property.   The Assistant Director of Housekeeping also assist with staff training, inter-department communications and staff scheduling, the Assistant Director of Housekeeping will promote an atmosphere that ensures customer and associate satisfaction. 

• Assists the Executive Housekeeper in the smooth and efficient running of the housekeeping department, ensuring all policies and procedures are strictly adhered to.
• Ensures Housekeeping Attendants deliver exceptional guest service at all times.
• Conducts regular inspections of rooms, ensuring that inspection program and standards of cleanliness is maintained at all times.
• Prepares and posts weekly work schedules, making sure that they reflect business needs and other key performance indicators.
• Review, verify and approve timecards for payroll processing.
• Responsible for inventory and purchasing of supplies, working closely with vendors to assure proper pricing, delivery and maintenance.
• Assure all safety and security policies and procedures are followed.
• Works closely with other departments in a supportive and flexible manner to ensure daily operation runs smoothly.
• Ensures all daily arrival V.I.P. rooms, special request rooms and long stay guest rooms are prepared with the appropriate welcome and other amenities
• Assists in conducting annual Performance Reviews
• Ensure OSHA and ADA policies are adhered to.
• Coach and counsel employees to reflect Hyatt service standards and procedures.