4300 Millitary Road NW
Washington,
DC
20015
Full-Time
At Crescent Hotels and Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide our guests. At Crescent, our associates are the shining stars of what we do.
What's In It For Me:
What are my essential job functions and responsibilities?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Education and Experience:
HS Diploma or equivalent
Computer skills including word processing, spreadsheets, and Hilton systems OnQ preferred, but not required.
Hilton experience preferred, but not required.
Excellent communication, listening, and problem solving skills.
What's it like working for us?
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
All-suite stay near D.C. area sights
Our spacious, all-suite hotel is steps from the Friendship Heights Metro Station, offering easy access to attractions. The National Cathedral, American University, and Bethesda Row’s shops and dining are within 10 minutes, and we’re three miles from Walter Reed Medical Center. Enjoy free made-to-order breakfast and complimentary Evening Receptions.