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2050 Chennault Drive
About this Employer
Welcome to HRCC Dallas! The Dallas office is the proud home to a diverse team of talented individuals that interact with all of Hilton Hotels' guests. The Dallas office is our largest contact center.
Our employees chose Hilton Reservations for these reasons:
- Excellent Training
- Many Non-Traditional Work Schedules
- Base pay plus attractive sales incentives (Reservations Sales)
- Positive Work Environment
- Supportive Staff
Work groups include:
- Reservation Sales – sales and service for our entire Hilton portfolio of brands.
- HHonors Customer Service – service to our valued HHonors Members with questions about their accounts.
- Diamond Desk – service requests from our most important group of guests - our Diamond Members.
- Member Services – this "behind-the scenes" group is responsible for handling back-office and email inquiries.
- Guest Assistance – service to over 3800 hotels around the globe to ensure guest satisfaction and enhance customer loyalty.