Jobs at Hotel Fort Des Moines, Curio Collection by Hilton

• Front Desk Agent (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Restaurant Bartender (Food & Beverage)

  stir it, shake it, mix it, blend it, pour it, top it, now refill it.

  Restaurant Bartenders provide attentive, dynamic, and inspiring beverage service for our restaurant guests.  Thorough knowledge of mixology, the restaurant food and beverage menus, and recommended pairings is critical to success.  Restaurant Bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Bartender is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Hotel Security / Light Maintenance (Security)

  make a world of difference with the simple words, "it's fixed!"

  This Security/Maintenance position consists of 2 second shift maintenance (Friday-Saturday 2:30pm - 1am) and 2 overnight security (Sunday-Monday 8pm - 6:30am).

• Sales Manager (Sales & Marketing)

  Sales Managers are the energetic, positive, tenacious, and competitive force behind hotel revenue generation.  Responsible for actively soliciting new business, negotiating contracts, communicating client needs, and engaging repeat business, Sales Managers must employ varied sales strategies to reach aggressive goals.  The primary role of a Sales Manager is to identify prospective clientele, effectively negotiate and sell a complete solution, support client needs throughout the process, and book repeat business by exceeding client expectations.

• Breakfast Server (Food & Beverage)

  Welcome to first hospitality. Employment for one? right this way...

  Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests.  Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success.  Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

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