Photo of Courtyard Los Angeles Pasadena/Old Town, Pasadena, CA

Housekeeping Supervisor

Courtyard Los Angeles Pasadena/Old Town

180 North Fair Oaks Avenue
Pasadena, CA 91103

314 Room Hotel
Gestionado Por HHM Hotels
Ahorrar

Compensation: $19.50 per hour, Tiempo Completo

Overview

Opportunity:  Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Your Growth Path

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Your Focus
  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)
  • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Issue cleaning supplies and equipment to associates.
  • On occasion, clean rooms or assist staff with cleaning rooms. 
  • Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors. 
  • Supervise laundry employees, if applicable.
  • Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Practice safe work habits and wear protective safety equipment.
  • Assist in the breakfast area as needed.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills 

  • High School diploma preferred.
  • Previous housekeeping experience or equivalent training required.
  • Previous supervisory responsibility preferred.

HHM Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. 

What We Believe

 People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Publicado 29 De Mayo De 2024

Courtyard Los Angeles Pasadena/Old Town

Soak up sunshine & sports at our hotel near USC

Packed with warm rays & sunny days, Courtyard Los Angeles Pasadena/Old Town has everything you need for a SoCal getaway! Work hard & unwind in stylish guest rooms featuring free Wi-Fi, HDTVs, ergonomic work desks & pillowtop mattresses for a restful night's sleep. As one of the top hotels in Pasadena, CA, guests can enjoy easy access to exhilarating sports games at Rose Bowl Stadium, top entertainment at Royal Circle Concert Hall & endless attractions in Old Town Pasadena. Start your day of work or play at our hotel near Rose Bowl Stadium with a hearty breakfast or unwind in the evening with eclectic dinners & creative cocktails at our restaurant, The Bistro. Maintain an active lifestyle at our hotel near CalTech with cardio machines & free weights in our fitness center, then, cool off in our outdoor pool. With easy access to LAX, Burbank Airport & Long Beach Airport, as well as 7,200 sq. ft. of elegant meeting & event space, there's no better place for Old Town gatherings than our Old Town Pasadena hotel.

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