Photo of Hyatt Place Ann Arbor, Ann Arbor, MI

Hotel Housekeeper

Hyatt Place Ann Arbor

3223 S. State St.
Ann Arbor, MI 48108

142 Room Hotel
Gestionado Por First Hospitality

401K, Vacation pay, hotel discounts and more

fresh, clean, and styled to impress

Tiempo Completo

What's in it for you…

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

  • Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
  • Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
  • Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
  • Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

  • Effective verbal and written communication skills
  • Must be able to speak, read, and write in primary language(s) used in the workplace
  • 8+ hours per day; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
  • Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.

Publicado 20 De Junio De 2024

Hyatt Place Ann Arbor

Michigan from Our Modern Hotel

Our modern hotel is close to downtown Ann Arbor and the University of Michigan and offers the luxury of spacious rooms and easy access to I-94. Enjoy drinks and small bites at The Placery, free parking, and free breakfast.

Check into Hyatt Place Ann Arbor and enjoy rooms featuring a Cozy Corner with sofa-sleeper, all while being a 10-minute drive from the University of Michigan, notable restaurants, museums, and more. 

Wake up to free breakfast served every day at The Breakfast Bar where you’ll find a wide array of choices from fresh fruit, yogurt, and granola, to eggs, hash browns, waffles, and more.

Conveniently located in our free-flowing lobby, The Placery offers a thoughtfully sourced, cleverly curated menu. Try our Signature Burger, Chicken Caesar Salad, Turkey Pesto Sandwich, or sharable Parmesan Fries, which can be paired with one of our premium alcoholic beverages. Cheers!

No matter the weather outside, go for a swim year-round at the indoor pool, set within Hyatt Place Ann Arbor. Make a splash, swim laps, or simply lounge—our pool is an inviting place for all vacationers.

Break a sweat in the Fitness Center at Hyatt Place Ann Arbor, featuring cardio and strength training machines and open 24 hours a day. If you prefer to swim laps to get your endorphin fix, head to our indoor pool.

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