Photo of San Manuel Band of Mission Indians, Highland, CA

Compliance Analyst - Policy & Procedure

San Manuel Band of Mission Indians

26569 Community Center Drive
Highland, CA 92346


Tiempo Completo

The San Manuel Band of Mission Indians (SMBMI) is a self-governing nation and, as such, has established a triballymanaged governmental department to enhance the protection of gaming and other related activities. The San Manuel Tribal Gaming Commission (SMTGC) is the department created by tribal ordinance as the primaryregulator of gaming within the SMBMI Jurisdiction. The SMTGC, which includes the Gaming Compliance Department, is responsible for ensuring the Gaming Operation complies with all applicable Federal, State, and Tribal laws and gaming regulations.Under the direction of the Compliance Supervisor, the Compliance Analyst – Policy & Procedures (Analyst) is responsible for ensuring compliance with all applicable laws, protecting tribal assets, and maintaining game integrity. In writing, researching, and analyzing compliance documents, the incumbent will achieve strong internal controls that safeguard assets, mitigate risk, prevent illegal activities, and maintain processes consistent with industry best practices. The Analyst will drive compliance, working with other departments across the enterprise to develop, revise, and/or write procedures for approval by the SMTGC.

Essential Duties & Responsibilities

1. Responsible for the efficient, and thorough examination of process deviations, root cause analysis, and initiation of corrective/preventative actions designed to address and correct the related deficiencies.

2. Provides expertise in the interpretation of applicable regulatory and compliance requirements including Compact, MICS, Gaming Commission Regulations (GCR), Tribal, State, and Federal laws, for tribal gaming and the hospitality industry.

3. Demonstrates accuracy and thoroughness, reviewing or developing comprehensive documentation showing full compliance and strong internal controls to protect assets, mitigate risk, and safeguard the reputation of the gaming operation.

4. Performs risk analysis on all assigned issues to evaluate, quantify, and mitigate wrongdoing, fraud, waste, and non-compliance.  The identified risk must be accurately documented and communicated with stakeholders as part of review records.

5. Collaborates with cross-functional teams to establish new or revise existing internal controls, policies and procedures, and other related documents to ensure implementation of appropriate controls; conducts post follow-up analysis to ensure the internal controls are present and functioning as designed and successfully implemented in “real world” situations.

6. Performs research and analysis, including process mapping and flowcharting, to ensure appropriate controls meet or exceed industry standards, and risk evaluations are completed before new processes are approved.

7. Uses technical writing to translate high level conceptual information and ideas into effective procedures, presentations, memos, and letters for various levels of team members and external audiences to ensure compliance and record of analytical work. 

8. Designs, validates, approves, and maintains robust game rules ensuring fairness and reputational risk mitigation, including game protections against cheating and advantaged play.

9. Maintains records and files of work and revisions documenting decisions, meeting notes, and risk and control discussions.

10. Performs other duties as assigned to support the efficient operation of the department.


  • Bachelor’s Degree in Business Administration, Accounting, Hospitality, Gaming Law/Regulatory Affairs, or related field required.
  • Must possess a minimum of three (3) years of experience in the regulatory, audit, compliance, or technical writing field.
  • Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above.
  • Intermediate proficiency in Microsoft Word, Excel, Access, Power Point, Visio and Outlook is required.
  • Advanced Internet Research skills required; must be able to conduct Boolean searches, reference research material, and evaluate the credibility of information sources.
  • Must be a highly effective communicator and be able to communicate with all levels of the organization.
  • The ability to effectively manage multiple projects and implement a change management process is a must.
  • Experience demonstrating the utmost discretion and confidentiality as they will have access to private and sensitive information such as Social Security Numbers, credit cards, personal data or financial data from colleagues, personnel or customers.
  • Experience in developing/writing internal controls, program effectiveness, and/or regulatory compliance preferred.
  • COSO Internal Control Framework certification preferred
  • COSO Enterprise Risk Management certification preferred


  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
  • A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.

San Manuel Band of Mission Indians will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Publicado 25 De Mayo De 2024

San Manuel Band of Mission Indians

The San Manuel Band of Mission Indians is a federally-recognized Indian tribe located on the San Manuel Indian Reservation near Highland, California.  San Manuel exercises its inherent sovereign right of self-governance and provides essential services for its citizens by building infrastructure, maintaining civil services, and promoting social, economic, and cultural development.  

 The Serrano people of San Manuel have called this area home since time immemorial and are committed to remaining a productive partner in the San Bernardino region. The Reservation, once only 640 acres, is now over 1,100 acres in size. 

The call of Yawa’ – to act upon one’s beliefs – inspires the Tribe to give back to the areas they call home and support organizations working to create a better tomorrow in the Inland Empire and Indian Country. 

Our support is directed to organizations providing services in San Bernardino and Riverside counties, including:

  •         501(c)(3) nonprofit organizations
  •         Public schools
  •         Private schools
  •         Charter schools, and 
  •         Local government agencies

The Tribe also operates Yaamava' Resort & Casino at San Manuel (formerly known as San Manuel Casino®), the Palms Casino Resort, as well as other enterprises. 

We value our employees and offer a comprehensive Benefits Program

Our team members enjoy a competitive base salary, an annual discretionary performance bonus, and an annual merit increase as part of our total rewards package. Additionally, San Manuel supports team members' financial health through 401(k) retirement savings plans that offer a 2% core discretionary contribution and matching, and a host of other services - from discounts to tuition assistance.

Apply today to join our team!