Photo of The Chase Park Plaza Royal Sonesta St. Louis, St. Louis, MO

Chase Park Plaza Security Officer-Overnights 6:30p-2:30a and 11p-7a Starting pay $17.00 per hour

The Chase Park Plaza Royal Sonesta St. Louis

212 N. Kingshighway Boulevard
St. Louis, MO 63108

338 Room Hotel
Gestionado Por Sonesta International

Sonesta offers you a generous benefits program that provides you and your family with access to quality healthcare, life insurance, retirement benefits, and so much more!

If you are ready to work with a great team of professionals with the passion for service excellence join our team! Our Security Officers are responsible for the safety and security of all our guests, employees and visitors of the hotel. Visit our website at www.Sonesta.com/careers.

Compensation: $17.00 per hour, Tiempo Completo

Job Description

DUTIES AND RESPONSIBILITIES:

  • Deliver on the promise of Sonesta Service in all interactions with guests and clients.  Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. 
  • Performs normal hotel security functions to include fire prevention and safety checks.
  • Investigates thefts, accidents, and other incidents which occur on the property.
  • Prevents losses of company and guest’s property due to thefts, burglary, pilferage, and other criminal activity.
  • Ensures a safe and tranquil environment for guests and employees.
  • Assist guests and colleagues on all security and safety related enquiries.
  • Resolves guest and employee complaints regarding safety and security matters.
  • Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours.
  • Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities.
  • Completes associate's forms and reports related to any accidents or issues within the premises of the hotel.
  • Immediately report hotel deficiencies to appropriate departments for immediate repair.
  • Set up and break down Pool Attendant station, towel supply area, umbrellas, etc.
  • Maintain cleanliness of the pool deck.
  • Verify resident and guest information for pool access.
  • Assist guests with additional requests.
  • Inform guests of pool rules and enforce rules as needed. 
  • To perform other work-related duties, as assigned by management.

QUALIFICATIONS AND REQUIREMENTS:

  • Regular and punctual attendance.
  • Ability to adhere to the property’s grooming standards.
  • Ability to stand and walk on a continuous basis and run as warranted.
  • Ability to safely operate a motor vehicle during all hours and in all weather conditions.
  • Ability to understand and execute all safety and emergency procedures, (for example:  fire, crowd control, inclement weather, and bomb threats.)
  • Ability to understand and operate emergency equipment, (for example fire extinguishers, wheelchairs, respirators.)
  • Ability to lift, carries, and store in overhead areas approximately 50 lbs.
  • Ability to lift and move, in an emergency situation, an immobilized adult.
  • Ability to bend, squat, kneel, climb (including stairs and ladder), and reach.
  • Ability to push and/or pull approximately 75 lbs.
  • Ability to work in extreme temperature.
  • Ability to utilize communication equipment (for example:  telephones, radios, and beepers.)
  • Ability to communicate clearly and effectively with guests and other employees.
  • Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner.
  • Ability to read and write effectively.
  • Ability to sustain direct contact with the public; must establish high degree of customer service, (smile, eye contact, positive personal presentation, etc.), and high volume interaction with guests and staff.
  • Will be required to work mornings, evening, weekends, and holidays.
Publicado 17 De Junio De 2024

The Chase Park Plaza Royal Sonesta St. Louis

Welcome to St. Louis

The Royal Sonesta Chase Park Plaza St. Louis puts you in the heart of St. Louis' bustling Central West End district. With our convenient location, explore all the city has to offer, whether you're here for business or leisure. Our historic St. Louis hotel is less than two miles from Forest Park. Stay within minutes of the Saint Louis Zoo, the Saint Louis Art Museum, CITYPARK Stadium, and the Missouri Botanical Garden. Embrace elegance in our stunning guest rooms and suites. Enjoy luxurious amenities including three on-site restaurants, a historic movie theater, a fitness center, a Mediterranean-style pool (open for the season), and more than 65,000 square feet of meeting space. 

Long Live the Guest at The Royal Sonesta.