Two Grasslawn Avenue
Hilton Head Island,
SC
29928
Tiempo Completo
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1-year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Located on a lively, vibrant stretch of the Atlantic Ocean, The Westin Hilton Head Island Resort & Spa is a stimulating experience for guests in South Carolina. Our oceanfront resort in Hilton Head is committed to your well-being, from the soothing coastal colors of our restaurants to the beachy décor of our modern rooms. Fuel your day with "farm & sea to table" dining at our restaurants or enjoy a refreshing cocktail by one of our three outdoor pools. Plan a gathering of up to 1,000 guests from our versatile event venues offering oceanfront resort terraces and Chef-curated catering menus. You are steps away from the beach and rejuvenating treatments at Heavenly Spa by Westin™, not to mention Hilton Head Island's world-famous golf courses. Feel renewed after a fun, full and fulfilling day with your sun-filled guest room with a Heavenly Bed® and private balcony. No matter the reason for your visit, The Westin Hilton Head Island Resort & Spa leaves you feeling better than when you arrived.