Market Assistant Manager

Job Summary

The Gift Shop Manager provides oversight of the Gift Shop and respective Gift Shop staff. The incumbent may also help sell gift shop merchandise to customers. Unpacks verifies and inspects received goods rejecting damaged items or incorrect orders. Maintains records of items received. Prepares goods for display or sale and sorts and distributes items to the appropriate department. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

Responsibilities

Qualifications

• High School diploma or equivalent is required with at least 1 year supervisory or applicable experience required. 
• For better future prospects a certification course in sales and marketing or business management is preferred
• Ability to work as part of a team. Oral and written communication skills.
• Customer service skills. Interpersonal skills.
• Ability to learn about the goods in the store so as to explain to the customer
• Excellent communication and customer service ethics
• Communicating solutions successes and opportunities to leadership.
• Energizes and motivates a team.

Job Responsibilities

• Handle exchange of goods
• When the sale is made accept payments and hand over the receipt to the customer
• Arranging demonstrations of goods
• Helping the customers choose goods
• Place price tags on the goods and arrange the goods in an attractive manner
• Ability to perceive the needs of the customer and show them appropriate merchandise
• Ability to multitask and manage time efficiently
• Responds and takes actions to customer concerns and complaints.