Andres Bello 29
Mexico City,
11560
Mexico
Tiempo Completo
Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.
Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a
flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the
cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling.
Coordinate all repairs to appropriate persons and pick-up for delivery when completed.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.
JW MARRIOTT MEXICO CITY POLANCO EVOLVES THE ULTIMATE LUXURY.
Showcasing 314 recently renovated rooms and preparing to reveal a brand new lobby area, four new culinary experiences, a new bar, and a Mezcal Room by Fall 2023, the hotel flawlessly blends modern style and substance inspired by the historic, physical, and social insights of the Polanco area. Starting in early October, the gastronomic passage of our lobby gallery will provide the perfect way to take a pause and discover different cuisines. Relax by our outdoor pool overlooking the marvelous views of the city. Our health club features Organic Spa vegan product treatments and a fitness area. Whether you're hosting a meeting or a celebration, the renovated meeting rooms will provide the most elegant setting. A helipad is available less than a mile away, and transportation to and from the helipad is offered as a courtesy for guests. This hotel follows the pet-friendly program and holds the Queer Destinations Committed distinction. Our warm and attentive service is focused on providing authentic hospitality.