8615 Vineland Avenue
Orlando,
FL
32821
Tiempo Completo
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Explore Disney from our Lake Buena Vista hotel
Experience the magic of Orlando at Fairfield Inn & Suites Orlando Lake Buena Vista in the Marriott Village. With free shuttle service to select attractions, our Walt Disney World Good Neighbor® hotel offers an effortless gateway to nearby Disney Springs®, Epcot®, Animal Kingdom®, Hollywood Studios®, Typhoon Lagoon®, and the ESPN Club. We’re also just moments from Orlando’s top shops and restaurants. Onsite, you will enjoy tantalizing burgers at Connections Food Hall, which also delivers pizza to your poolside lounge chair. Start your day with a free breakfast, unwind in our whirlpool spa and break a sweat in our 24-hour fitness center. Or keep up with work in our hotel's full-service business center. End your day in a hotel room or suite with free Wi-Fi, a workstation and a coffeemaker. Book a Family Suite for trundle bunk beds and other family essentials like cribs and mini-refrigerators. Relax in Lake Buena Vista and ask about The Fairfield 100% Guarantee, where we promise you'll feel satisfied.