Guest Service Agent
Hampton by Hilton Edinburgh Airport
Almond Avenue
Edinburgh,
EH12 9DN
United Kingdom
Tiempo Completo
Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days are the same at Hampton by Hilton Edinburgh Airport. There is a ‘buzz’ about the hotel with the various types of guests that we welcome and extend our personality to. Our diverse team is characterised by a genuine desire to want to constantly help and support one another. We promote an inclusive atmosphere where people are encouraged to develop and thrive in the workplace.
A WORLD OF REWARDS
- Hourly Rate £11.80
- Free and healthymeals when on duty
- Grow your Career Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
- Guest Experience Day 1 night stay with dinner and breakfastafter successfully passing probation
- Short Term accommodation to support your relocation from other area of the UK
- Modern and inclusive Team Member’s areas
- You will achieve positive outcomes from Guest queries in a timely and efficient manner
- You will ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- You will ensure that the Night Manager is kept fully aware of any relevant feedback from guests and, or, other departments
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Requirements
Hampton by Hilton Edinburgh Airport
At A Glance
Welcome to the new Hampton by Hilton Edinburgh Airport, conveniently located within walking distance of the main terminal. You’ll find the best shopping, restaurants, as well as the city's cultural and historical attractions including Edinburgh Castle, Murrayfield Stadium and Edinburgh Zoo, just 20 minutes via bus or tram. Travelers of all types will appreciate our proximity to the EICC for conventions.
Stay in a contemporary guest room with free WiFi, a flat-screen HDTV, an in-room coffeemaker, an ergonomic work desk and a comfy bed. Work out in the hotel’s onsite fitness center with a range of cardio machines. Start each day with Hampton’s included hot breakfast and enjoy a drink at the bar, open 24 hours a day.
Take advantage of useful services and amenities at this Edinburgh hotel including a free 24-hour business center, a small gym and a casual dining area.
