Catering Operations Manager

The Opportunity 

Delaware North Sportservice is hiring for a Catering Operations Manager to join our team at Amalie Arena in Tampa, Florida. As a Catering Operations Manager, you will partner with our premium department to ensure all hospitality operations at Amalie Arena run efficiently to create memorable experiences for guests.

Pay

Minimum – Anticipated Maximum Base Salary: $46100 - $62200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities 

• Lead training, scheduling, and supervising of team members from the catering department
• Monitor food and beverage orders produce daily sales and accounts receivable reports
• Prepare operational reports, and keep records of purchases, requisitions, and liquor logs
• Monitor customer service feedback and develop standards of service that are shared with the catering team
• Assist with menu pricing strategies for optimizing cost and control
• Develop and maintain positive client relationships

Qualifications 

• Minimum of 3 years' supervisory experience in a hospitality environment
• No college degree required
• Knowledge of food preparation, inventory, and cost control measures
• Excellent verbal communication and supervisory skills
• Ability to analyze and make data-driven decisions

Physical Requirements 

• Ability to lift and carry up to 50 lbs. with constant bending and other repetitive motions
• Ability to stand for extended periods of time including outdoors in all weather

Who We Are 

Delaware North provides concessions, suites, premium dining, and catering service at Amalie Arena going back to 1992. The venue is home to the NHL’s Tampa Bay Lightning. We operate 56 concession outlets, 70 suites, and three clubs, including the exclusive Chase Club which offers an all-inclusive dining experience.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.