Sales Manager

About The Opportunity

Practice Hospitality is seeking an experienced Sales Manager to join the team at the Mining Exchange Hotel & Spa.

About The Hotel

Mining Exchange Hotel & Spa was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of downtown Colorado Springs. Our elegant, yet casual public spaces, and guestrooms are all newly renovated.

Job Role

Responsible for the development of market segment(s) and solicitation of new customer relationships and accounts while maintaining existing relationships with current accounts while consistently striving to maximize revenue and promote relationships through effective negotiation of guest room and meeting space rentals, and prices as well as food and beverage services.

Responsibilities:

• Responsibly represent the hotel through conducting conferences, making proposals and other external sales presentations to prospective customers to solicit, explain, negotiate and close hotel sales. Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors.
• Travel and engage in sales activities outside of the hotel to meet with and entertain customers and prospective customers, participate in tradeshows, and industry and community events to promote facilities, to make proposals, maintain contacts, and to close deals.
• Write proposals and/or contracts to advise prospective groups for meeting space and/or banquet date, space and rate availability for group accommodations (10-50 guest rooms) for moderately complex meetings. Develop and quote prices for same.
• Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
• Conduct site inspections and property tours with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.

Requirements

• Requires a minimum of one year experience in guest contact areas of the hospitality industry. Hotel experience preferred. Previous experience in sales or event planning preferred.
• Basic hotel product and industry knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city ordinances.
• Basic knowledge of the hotel structure/layout and how all departments interact .
• Basic knowledge of various types of set up styles used in the meeting rooms.
• Basic knowledge of audio visual equipment, telecom equipment, lighting and room temperature control.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
• Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations.
• Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook,  in house sales system,  Internet and Intranet and Optimum Settings (or in house CAD program).
• Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
• Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc.
• Ability to complete a contract in compliance with all checklists, standards and hotel policies.
• Interpersonal skills to provide overall guest satisfaction.

Job Type: FLSA Designation: Full Time-Exempt

Compensation: $65k-to$75k salary range -annually paid on a biweekly basis

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Hospital indemnity insurance
• Eligible to participate in the Employee Referral Bonus Program.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.