Guest Relations Manager
Hilton Brighton Metropole
Kings Road
Brighton,
BN1 2FU
United Kingdom
Tiempo Completo
Description
Time to invest in your career
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. – No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow
Salary £26,000 per annum plus incentives
A WORLD OF REWARDS
- Uniform provided and laundered
- Free and healthymeals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Discounted Car Parking
- Up to 4 weeks temporary accommodation if relocatingat a discounted rate
- Modern and inclusive Team Member’s areas
You will join the Front Office team, in the Reception areas of the hotel.
You enjoy delivering a VIP experience to every guest, going above and beyond to make their stay a memorable one. You will act as a main point of contact for our VIP guests, leasing with all departments throughout the hotel to exceed their expectations.
Are you an ambitious hotelier, with experience in leading a team? Do you have passion for exceptional customer service, excellent communication, complaint handling, and problem solving skills? Then this is the job for you!
EVERY JOB MAKES THE STAY.At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Hilton Brighton Metropole
At A Glance
Set on the vibrant Brighton seafront, Hilton Brighton Metropole perfectly captures the character of this much-loved city while retaining Victorian elegance and charm. From our stylish dining venues to the modern health club facilities, we provide the perfect base from which to explore Brighton's culture and diversity. Even with contemporary touches throughout the hotel, the heritage and character of our 125 year history shines brightly through.
We are a large South of England conference hotel with 33 meeting rooms, including four exhibition halls. The Oxford Suite can accommodate up to 1,000 seats, while the Exhibition Hall suite offers 5,000 sq. ft. of meeting space. With prime access to the seafront and the city center, delegates can explore Brighton and the surrounding areas.
- Schmoo by the Sea
- Waterhouse Bar & Terrace
- 1890 At The Met
- The Salt Room Restaurant
