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Area Director of Human Resources - Crystal City Complex - Crowne Plaza Crystal City and Holiday Inn National Airport

B.F. Saul Company Hospitality Group

7501 Wisconsin Avenue
Suite 1500
Bethesda, MD 20814

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B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 
Do you have a passion for hospitality? Do you strive to make a difference in the lives of others? Consider yourself a creative genius when it comes to finding new ways to recruit people or keep a team engaged? We have just the position for you in our Crystal City Complex for the full-service Crowne Plaza Crystal City and Holiday Inn National Airport hotels. We are currently seeking a phenomenal leader to become our Area Director of Human Resources. The ideal candidate will possess an unmatched dedication to making a difference for our internal guests and our team members. You will develop strategies to attract and retain top talent that will exceed our guest expectations and support B. F. Saul Company Hospitality Group’s One Team philosophy.
If you enjoy being an integral member of a cohesive team, have a winning personality, and a strong HR generalist, this opportunity was created with you in mind. As the Area Director Human Resources, you will be responsible for completing the following responsibilities while displaying a high degree of business acumen, analytical capability and an ability to adapt to continuous change. This position is responsible for overseeing the human resource function for the property.  Provides a wide variety of HR generalist services.
 B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity. 
Responsibilities:
    • Responsibilities:
    • Provide for impartial treatment to all employee's through proper personnel practices and employment policies throughout organization.
    • Ensure recruitment of the most qualified exempt applicants through proper administration of the employment function.  This includes knowledge of pre-employment laws such as EEO/AAP/ADA/Immigration.
    • Maintains a professional and ethical image for all staff members within the organization.
    • Protect the "owners" from any employee litigation.
    • Provides the tools to ensure team member satisfaction through training, such as orientation, technical skills training, management development training and interpersonal skills training.
    • Directs and administers employee relations to facilitate employee morale.
    • Directs wage and salary program to attract and retain qualified personnel at designated properties.
    • Function as a key member of the company’s management team.
    • Performance Standards: The effectiveness of the Area Director of Human Resources will be measured by the achievement of the following goals
    • Meet planned employee turnover goals as stated in Mission Statement from prior year and measured by Turn-over Report at designated hotel(s).
    • The timely achievement of specific action plans detailed in Annual Goals and Actions Worksheet.
    • Effective implementation of company HR policy and procedures at designated properties as measured by the Performance Appraisal system.
    • Written reports including regional responsibilities, benefits, compensation, employment, employee relations, Training, and Miscellaneous.
    • Keep designated hotel in compliance with all EEO/AAP/ADA/FMLA/INS/OSHA, Etc.  regulations.
      • Essential Duties and Responsibilities: The Area Director of Human Resources duties are detailed in general below.
    • Guest Satisfaction
    • Assist in the enhancement or revenue achievement and raising quality survey scores by following effective selection, orientation and training practices.
    • Improve quality and service scores by ensuring prescribed training procedures are followed at each property.
    • Assist in the development and implementation of incentive programs for team members that reinforce guest satisfaction and product quality.
    • Leadership/Employees
    • Interview prospective exempt employees at designated hotels.
    • Direct orientation process for new team members at designated hotels.
    • Improve team member communications by proper use of "Interaction Management" and formal counseling and progressive disciplinary procedures.
    • Ensure that all policies are applied fairly and consistently to all team members.
    • Ensure all team members receive their appropriate skills training.
    • Operational
    • Comply with recruitment costs by following proper selection procedures.
    • Oversee appraisal process which will be a tool for improving morale and productivity.
    • Ensure compliance to all government regulations Federal and state - unemployment, FMLA, ADA, Insurance, EEO-1 Report, OSHA log, and mandated posters.
    • Review and implement the company standards, policies and procedures communicated through the "Action Bulletin".
    • Participate in appropriate company and franchise training and certification processes.
    • Appropriately manage/monitor unemployment compensation in conjunction with third party representation.  Manage worker's compensation cases.
    • Provide training, advice and guidance to management staff on employee relations issues.
    • Approve and review all terminations, conduct, exit interviews and arbitrate management complaints.
    • Investigate and respond appropriately to all discrimination complaints.
    • Oversees OSHA recordkeeping.
    • Manage all aspects of HR administration calendar.
    • Sales and Marketing
    • Champion merchandising of benefits.
    • Maintain community visibility through participation in job fairs, professional organizations.
    • Financial
    • Ensure survey completion.  Assist with recommendation to remain competitive in appropriate markets.
    • Ensure budget adherence in area of benefits, training, recruitment and employee relations.
    • Other
    • Other special assignments as requested by General Manager and Corporate Human Resources Department.
    • Actively participate in corporate sponsored programs.
Required Skills and Experience:
    • Bachelor’s Degree in Human Resources or related field or equivalent experience required. Masters degree a plus.
    • SHRM-CP, SHRM-SCP, PHR or SPHR preferred.
    • Three+ years of Hotel Human Resource experience required.
    • Strong preference for experience in a hospitality or service industry.
    • Must have strong organizational & communication skills, and a professional presence.
    • Must have a solid business focus in addition to effective interpersonal skills.
    • Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.
Benefits
    • Well-Being Benefits:
    • Health Insurance
    • Dental & Vision Insurance
    • Short & Long Term Disability
    • Vacation Policy
    • Long Term Planning:
    • 401(k) Retirement Program
    • Paid Life Insurance
    • Tuition Reimbursement
    • Team Member Programs:
    • Our Big 3 Mission Statement Leaders of the Month/Year
    • Annual Performance Appraisals and Wage Increase Opportunities
    • Annual Team Member Banquets
    • Annual Team Member Engagement Survey
    • Discounted Room Rates for Team Members, Family and Friends
    • Complimentary Room Stays
    • Incentive Eligible
    • Weekly Pay
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Publicado 21 De Noviembre De 2025

B.F. Saul Company Hospitality Group


The Hospitality Group operates a portfolio of business class hotels that are branded under agreements with Intercontinental Hotels Group, Marriott International, Leading Hotels of the World, Best Western Hotels & Resorts and Hilton Hotels & Resorts. The properties are fully owned by the B. F. Saul organization and we employ a team of enthusiastic hospitality professionals. Please explore our site and learn about our fine organization, excellent people and the principles that guide our success.

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At B. F. Saul Company Hospitality Group, we understand that the success of our company is a direct result of the dedicated efforts of our hard-working team members. 1,100 hospitality professionals strong and growing, our team members are the perfect example of what happens when pride, passion and drive come together to form One Team!

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