Night Audit / Guest Services

Fast-growing hospitality management company is looking for you. We take pride in creating memorable experiences for our associates, guests, ownership and our communities.  We care for people so they can be their best! Care is in the heart of what we do. 

JOB SUMMARY

A Night Auditor is primarily responsible for auditing, balancing and reporting on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.

QUALIFICATION STANDARDS

• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
• Run night audit final after insuring all revenues are in balance nightly.
• Perform the duties of a Front Desk Clerk including express checkouts.
• Prep breakfast area, make and refresh coffee and restock Suite Shop. 

Education & Experience:

• High School Education or equivalent experience.
• Ability to operate Personal Computer, Cash Register and Calculator.
• Ability to compile facts and figures.
• Telephone and guest relations etiquette and skills.

Physical requirements:

• Mobility - ability to move between front desk, PBX and accounting and various other areas in the hotel, 15-20% of time.
• Ability to bend, lift (up to 20lbs), and be standing or walking during entire shift

Equal Opportunity Employer (M/F/D/V)