Photo of Amara Resort and Spa, Sedona, AZ

Front Desk Agent

Amara Resort and Spa

100 Amara Lane
Sedona, AZ 86336

Hotel de 100 Habitaciónes
Gestionado Por Northwood Hospitality

$500 Sign on Bonus

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Compensation: N/A, Medio Tiempo

Job Description

As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out process. You will be responsible for managing guest inquiries, reservations, and any issues that may arise.

Key Responsibilities:

  • Guest Service:
    • Greet and welcome guests in a warm and friendly manner.
    • Assist guests with check-in and check-out procedures, including room assignments and payment processing.
    • Handle guest inquiries and requests promptly and efficiently.
    • Provide information about hotel amenities, local attractions, and transportation options.
    • Resolve guest complaints and issues in a timely and professional manner.
  • Reservations:
    • Process reservations and cancellations.
    • Manage room assignments and room blocks.
    • Update and maintain accurate guest records.
  • Administrative Tasks:
    • Answer phone calls and respond to emails.
    • Maintain a clean and organized front desk area.
    • Adhere to hotel policies and procedures.
    • Assist with other tasks as assigned.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • Ability to multitask and prioritize tasks.
  • Attention to detail and accuracy.
  • Basic computer skills, including proficiency in property management systems.
  • Previous experience in the hospitality industry preferred.
Publicado 6 De Febrero De 2026

Acerca de Amara Resort and Spa

DISCOVER A LIVELY BOUTIQUE RESORT IN SEDONA

An experience unlike any other

Calling all outdoor-loving extroverts who need to unwind: Amara Resort & Spa is a unique combination of social hub and private refuge. Located at an elevation of 4,500 feet at the foot of vibrant Uptown Sedona, we put you within steps of eclectic shops, lauded dining and fine art galleries. Al fresco pursuits are also close by: golf, hiking, paddling, hot air ballooning and more. You can even borrow one of our mountain bikes to hit the trails.

When you return to our hidden retreat, you’ll find many temping ways to decompress and unwind. Bask in the sun at our infinity-edge pool, enjoy a heavenly massage at the Spa, compare notes with fellow hikers on the courtyard or take in a nightcap while cozying up to one of the outdoor fire pits under the stars.

Welcome to your Sedona dream come true. 

Acerca de Northwood Hospitality

Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.

People are our Passion

Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.

Our Purpose

Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.

Our Mission

Our mission is to maximize asset value creation and performance.

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