Operations Supervisor
Aloft Oklahoma City Quail Springs
13111 Highland Park Blvd
Oklahoma City,
OK
73120
Description
The Operations Supervisor supports the day-to-day hotel operations to ensure a seamless and energetic guest experience aligned with the Aloft brand. This role assists in supervising front-of-house and back-of-house teams, ensuring service delivery, cleanliness, and operational standards meet Marriott brand expectations.
Key responsibilities include supporting staff scheduling, coaching Talent, onboarding new team members, and maintaining a positive and engaging work environment. The Operations Supervisor monitors guest feedback resolves service issues promptly and helps drive guest satisfaction through proactive communication and problem-solving.
This position partners with department leaders to ensure compliance with safety, security, and brand standards, including room cleanliness, public-area upkeep, and basic maintenance follow-through. The Operations Supervisor assists with inventory control, shift oversight, and maintaining smooth daily operations.
The ideal candidate is hands-on, guest-focused, and able to lead by example—helping foster Aloft’s vibrant service culture while contributing to overall property performance and team success.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Aloft Oklahoma City Quail Springs
Aloft Hotels is open in space and spirit and Aloft Oklahoma City Quail Springs brings a new vibrant gathering place in north OKC. Soak up the sun relaxing poolside in the hotel's outdoor pool and sip something delicious from the WXYZ bar, which offers comfortable indoor seating in the open lobby with pool views. Plan your next OKC meeting or event at Aloft Oklahoma City Quail Springs hotel near Chisholm Creek.
You'll appreciate the hotel's meeting room is larger than 1,000 square feet and located on the hotel's main level for quick access to the parking, the hotel lobby, and WXYZ Bar. Chisholm Creek, located minutes from the hotel, provides a wide array of dining options, shopping, and entertainment venues such as Topgolf, iFLY, Red Door Escape Room, and more. Perfect for a family trip to OKC or team building for your next meeting in Quail Springs. During your next trip to OKC, we look forward to welcoming you to the new Aloft Oklahoma City Quail Springs.
