Food Runner

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at various destinations!
• Professional development and promotion opportunities!

About this job...

Food Runners greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items.  Food Runners must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction.  This position reports to the Culinary management team.

What you'll be doing...

• Assist in preparing work areas by cleaning and stocking as needed
• Proactively obtain necessary supplies from storage areas and prep for use
• Deliver food orders from the kitchen to customers’ tables in the restaurant and in music venue outlet rapidly and accurately
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs where needed, paying attention to priorities and special requests (e.g. food allergies)
• Help to ensure that food is served in accordance with safety standards (e.g. proper temperature)
• Remove dirty dishes and utensils from table if needed
• Polish plates/flatware and restock hot line and expo shelves
• Learn basic expediting skills, wherein you are able to act as a second expediter should the Chef need to step away from the rail
• Answer guests’ questions about ingredients and menu items, within scope of your abilities
• Inform restaurant staff about customers’ feedback or requests where applicable (e.g. when they ask for the check)

• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation

• Complete additional duties as assigned as part of a team dynamic

Requirements...

• You must be able to speak, read, write and understand the primary language(s) used in the workplace
• Great communication skills, both verbal and written
• Able to stand for hours at a time
• Able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.