Operations Manager

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!  

T.E.A.M = Together Everyone Achieves More 

About the Role: Seeking a guest focused and numbers driven Operations Manager with leadership skills to join our TEAM. If you're looking for a rewarding management role and enjoy providing excellent customer service, consider this exciting new opportunity!   

TEAM Benefits:  

• Bonus eligible 

• TEAM and Travel Discounts  

• Vacation/Well/Holiday Pay  

• Career Advancement Opportunities  

 Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!  

 Responsibilities: In this role you will be responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing team members while maintaining the integrity of the company. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.  

Requirements:  

• Minimum of three to five years’ related experience  

• At least 2 years of supervisory experience in a hotel setting 

• Previous multiple department supervisory experience 

• Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) preferred  

• Schedule flexibility is a must 

• Have excellent English communication skills and able to read, write and speak fluently 

• Driver's license  

• Experience with maintaining a budget and labor controls and costs 

• Customer service and interpersonal relations