Sales & Catering Manager

Description

At The Queen's Cue and Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health and wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Expected to open in Spring 2026, The Queen’s Cue, a Marriott Tribute Portfolio Hotel, is seeking a dynamic pre-opening Sales & Catering Manager to shape our commercial strategy and establish the hotel as Stratford’s newest boutique destination for meetings, events, and cultural gatherings.

The anticipated start date for this role is January 12, 2026.

We are committed to providing you with:

1. Highly competitive wages, with an expected salary range of $60K - $65K.
2. An exceptional benefit plan for eligible associates & your family members.
3. RRSP matching program for eligible associates.
4. Discounts with Crescent managed properties in North America, and Marriott Worldwide for you & your family members.
5. Free parking and complimentary onsite gym access.
6. A workplace that you can be proud of, where you are valued, trusted and supported by the team.

Does this sound like you?

As our Sales & Catering Manager, you will be the driving force behind The Queen’s Cue’s commercial success - shaping how guests, local partners, and the Stratford community experience our boutique property through thoughtful events, strong relationships, and proactive sales initiatives. You will oversee all group, catering, and local account business, positioning the hotel as Stratford’s preferred venue for intimate celebrations, corporate meetings, and culturally inspired social experiences.

You will lead clients through the entire sales and event journey: sourcing and nurturing leads, conducting engaging property tours, developing tailored proposals, planning menus with our culinary team, and ensuring seamless, polished execution on event day. In parallel, you will cultivate strategic partnerships, build a solid base of corporate and leisure accounts, and support the hotel’s long-term revenue objectives.

You will collaborate closely with the Executive Chef, F&B Manager, Rooms Division Manager, and General Manager to develop programming that reflects our Tribute brand identity and Stratford’s vibrant arts and culinary scene. Whether securing midweek business demand or enhancing weekend cultural getaways, your work will directly influence both guest experience and hotel performance.

In this role, you bring a relationship-driven approach, a strategic sales mindset, and the confidence to manage events from concept to completion. You thrive in a boutique, high-touch environment and enjoy the creativity and momentum of pre-opening work. Flexibility is key, and you are comfortable participating in weekly Manager-on-Duty rotations to support the wider hotel operation.

Who we are looking for:

You bring 2+ years of experience in sales, catering, or event management - or a strong combination of education and practical experience that demonstrates your readiness to lead in a boutique, high-touch environment. You are confident working with electronic catering and CRM systems, and you understand how to deliver exceptional events that are well-planned, on budget, and flawlessly executed.

You have a solid grasp of industry best practices, strong communication and presentation skills, and a natural ability to stay organized, prioritize, and manage multiple projects at once. Most importantly, you thrive in relationship-driven roles and bring the professionalism, polish, and adaptability needed to represent The Queen’s Cue both in the community and with our valued clients.

We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. This posting represents a current vacancy and Crescent Hotels & Resorts does not use artificial intelligence to screen, assess, and/or select applicants.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.