Front Office Supervisor / Night Audit Relief

Description

At the Hilton Charlotte Uptown, team members enjoy a fun and caring environment where individual contributions are valued and celebrated everyday. We are currently looking for a talented hospitality professional to join our dynamic team.

The Front Office Supervisor/Night Audit Relief will be responsible for all functions of the Night Audit shift two shifts per week as well two other shifts during each week. The Night Audit Relief team member will provide a warm welcome to all guests, register guests, and assist with guest requests while providing superior guest service. The ideal candidate must be very organized, professional, have understanding of Front Office Night Audit functions and be able to provide friendly service to all guests.

Key Job Requirements:

• Ability to multi-task and complete several duties at once
• PEP experience is preferred, but not required
• Must be able to work overnight/3rd shift 11pm-7am all days of the week, including weekend shifts as well as have availability for 1st shift or 2nd shift for two additional shifts per week.
• Must be able to work independently and as well as in team atmosphere
• Excellent communication and guest service skills
• Computer experience required
• Strong problem solving skills

Hilton Charlotte Uptown is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to tracey.milcarek@hiltoncharlotteuptown.com or call 704-331-4311 to let us know the nature of your request.

Qualifications

Must have 1 year experience at major brand hotel of at least 150 rooms

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)

Education

• High School (Required)

Skills

• ONQ (Advanced)
• Microsoft Office (Intermediate)

Experience

• Required

  Must have 1 year experience at major brand hotel of at least 150 rooms

• Preferred

  OnQ Experience - Preferred

• Preferred

  1 years:

  Supervisory Experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.