Accounting - Accounts Receivable

Description

ACCOUNTS RECEIVABLE SPECIALIST - Full-Time

Position Summary

The Accounts Receivable (AR) Specialist is a critical Full-Time, Non-Exempt position located within the Accounting Division at the Centerpoint office, Horseshoe Bay Resort. This role is responsible for the complete life cycle of accounts receivable management, ensuring timely cash collection, precise invoice generation, and accurate payment posting. The AR Specialist directly supports the organization's financial health and reports to the Accounts Receivable Supervisor.

Key Responsibilities (Essential Functions)

• Payment Processing: Accurately and promptly post all incoming payments, including cash, ACH transfers, checks, credit card payments, and gift cards, in compliance with financial policies.
• Billing and Invoicing: Prepare and distribute accurate invoices with all required backup documentation. Verify statement accuracy against group contracts before distribution.
• Collections Management: Actively manage and collect outstanding receivables from Group, Member, and Wholesale accounts. Correspond with past-due account holders, issue dunning letters, and compile data for monthly credit meetings.
• Account Reconciliation: Perform daily and monthly reconciliation of all accounts receivable ledgers, ensuring the City Ledger maintains zero balances and charges are correctly posted.
• Dispute Resolution: Investigate and resolve customer and guest credit card disputes and complex billing inquiries efficiently.
• Credit Monitoring: Monitor customer credit lines, process requests for line increases, and conduct credit history checks through the Hotel Credit Association.
• Record Keeping & Audit Support: Maintain organized, complete, and accessible financial records for internal and external audit purposes.
• Administrative Support: Attend pre- and post-convention meetings for Group Accounts and execute corrections for posting errors.

Qualifications (Required Experience and Skills)

• Education: High School Diploma or GED required.
• Experience: Proven background in accounting, finance, or a related field, preferably in Accounts Receivable.
• Technical Skills: Proficiency in Microsoft Excel and spreadsheet management. Demonstrated ability to operate a 10-key calculator by touch.
• Core Competencies: Exceptional attention to detail, high degree of numerical accuracy, and strong organizational skills.
• Professionalism: Excellent written and verbal communication skills; ability to maintain strict confidentiality and exercise sound judgment.
• Work Ethic: Cooperative, team-oriented, and a self-starter with a strong sense of priority.

Benefits and Culture at Horseshoe Bay Resort

Join the Horseshoe Bay Resort team and experience the "lake life" in the Central Texas Hill Country. We are committed to Diversity, Equity, Inclusion, and Belonging.

Compensation and Growth

• Competitive Pay with Scheduled Reviews and Raises.
• Growth opportunity through our Manager in Training Program (MIT).

Full-Time Benefits

• Health: Medical Insurance, Dental Insurance, and Vision Insurance plans.
• Retirement: 401(k) retirement plan with employer match.
• Protection: Long and Short-term Disability, Major Illness Insurance, Critical Illness, and Accident plans.
• Time Off: Paid Vacation and Paid Holidays.
• Associate Relief Fund.

Associate Perks

• Associate Housing and Shuttle Service (Subsidized Housing).
• Weekly Meal Subsidies.
• Golf and Limited Amenity Privileges (based on occupancy and business levels).
• Retail and Dining Discounts at Horseshoe Bay Resort.
• Discounts at over 100 Crescent Hotels & Resorts properties.
• Fun associate outings and events throughout the year.

Qualifications

Education

• Associates (Preferred)
• High School (Required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.