Receiving Clerk

Description

Set the Standard for Excellence from the First Delivery:Join the Receiving Team at Park Hyatt Chicago!

ABOUT US:

Located in the heart of the Magnificent Mile, Park Hyatt Chicago is a refined luxury hotel known for its thoughtful design, world-class dining, and personalized service. Every guest experience is shaped by an unwavering commitment to quality, consistency, and attention to detail.

Behind the scenes, our operations are held to the same exacting standards as our guest-facing spaces. From culinary excellence at NoMI to seamless hotel service, our Receiving and Purchasing teams play a critical role in ensuring that every product entering the hotel meets Park Hyatt’s expectations for safety, quality, and excellence. At Park Hyatt Chicago, precision, professionalism, and pride in craftsmanship are essential to delivering luxury at every touchpoint.

THE ROLE:

As a Receiving Clerk at Park Hyatt Chicago, you will be responsible for overseeing the accurate and timely receipt of all food, beverage, and non-food deliveries. You will verify product quality, quantities, and documentation while ensuring that all items are handled, stored, and routed according to Park Hyatt standards.

This role requires a disciplined, detail-driven professional who takes ownership of the receiving dock and understands its impact on culinary excellence, operational efficiency, and guest satisfaction. Working closely with Purchasing, Culinary, and Finance teams, you will maintain organization, safety, and clear communication throughout the receiving process, supporting seamless hotel operations from the first point of entry.

WAGE INFORMATION:

The hourly rate for this position is $26.50. This position is also eligible to earn overtime and premium pay under certain circumstances.

WE ARE EVOLVING THE FUTURE OF THE HOSPITALITY INDUSTRY:

Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.

WE’RE OPENING DOORS FOR ALL:

No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.

“CARE CONNECTS US” IS OUR GUIDING PRINCIPLE: 

It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.

BENEFITS:

• Health Benefits: Eligibility & coverage provided and administered through Local 1 Union.

• Pension Plan: Participation & contributions managed through Local 1 Union.

• Monthly Fitness Reimbursement: Available up to a specified monthly limit.

• Qualified Parking & Transit Program: Pre-tax benefits available, subject to eligibility.

• Paid Time Off: Vacation, holidays, and sick days provided in accordance with Local 1 Union policy.

PERKS:

• Discounted Colleague Rate Room Nights: Available based on room availability.

• Complimentary Room Nights: Offered based on availability.

• Complimentary Meals: Available in the colleague dining room.

• On-Site Bike Rack: Provided for colleague use.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Requirements

• Experience: Minimum of 2 years of receiving, purchasing, or inventory control experience in a luxury hotel, Forbes-rated property, fine dining, or high-end hospitality environment, with a proven record of accuracy, accountability, and operational excellence.

• Food Safety & Certification: Strong knowledge of food safety, handling, and storage standards, including temperature verification, product inspection, and proper handling of perishable and non-perishable goods. Current food handler certification is required.

• Attention to Detail: Exceptional ability to verify purchase orders, invoices, and deliveries with precision, identifying discrepancies, damage, or quality concerns before goods enter hotel operations.

• Operational Excellence: Demonstrated ability to manage a high volume of deliveries while maintaining organization, efficiency, and strict adherence to luxury brand standards.

• Professional Judgment: Sound decision-making skills with the confidence to escalate concerns appropriately and collaborate with Culinary, Purchasing, and Finance leadership.

• Physical Capability: Comfortable performing physically demanding tasks, including standing for extended periods and lifting up to 50 lbs, while maintaining professionalism and focus.

• Professional Demeanor:Consistent professionalism, discretion, and pride in workmanship, reflecting the elevated standards and brand image of Park Hyatt Chicago.

• Team Collaboration: A dependable and collaborative team member who communicates clearly and supports a seamless, well-coordinated operation.

• Schedule Flexibility: Availability to work all shifts, weekends, and holidays, with a commitment to supporting business needs and maintaining operational continuity.

Join the Receiving Team at Park Hyatt Chicago and play a pivotal role in delivering the excellence behind every guest experience. Here, precision, professionalism, and attention to detail aren’t just expected—they’re celebrated!