Casino Analyst

Reports To

Director of EGD

Job Summary:
The Casino Analyst will collaborate closely with EGD Management to define and meet the
department's revenue goals. Objective analyses of gaming operations, specifically EGDs or Class
II games, will be conducted in order to make informed decisions regarding EGD placements,
relocations, removals, and improvements. The key responsibility is to present these findings and
recommendations with clarity and professionalism, guided by the expertise of the Lead Casino
Analyst.

Essential Functions:
1) Ensure compliance with the applicable Tribal, Federal, other laws, Gaming Regulations, and
Kickapoo Lucky Eagle Casino and Hotel policies and procedures.
2) Ensure the highest possible standards of guest services by properly listening and responding
to guest and team member concerns and questions.
3) Provide rapid short-term support for analysis requests.
4) Conduct a thorough analysis of product performance and user behavior, including activity
patterns throughout the day and general usage trends and more to inform strategic planning
5) Utilizes firsthand observations, sophisticated analytical tools, and basic modeling techniques
to enhance revenue while optimizing expenses.
6) Prepare and present executive summary of analytical and operational results to leadership as
requested.
7) Support budgeting by analyzing operating metrics, cost breakdowns, financial outcomes, and
relevant data to identify significant variances that may impact overall performance.
8) Identify and evaluate opportunities for enhancing revenue yield from primary sources.
9) Work with vendor analytic teams, marketing analytic teams, or external sources to obtain and
present accurate gaming performance records and analysis.
10) Engage in the processes of suggesting, presenting, planning, implementing, and evaluating
all aspects related to machine placements, relocations, and device exchanges.
11) Assist with updating and distributing AutoCAD Floor Layouts, and EGD Master to EGD
Management.
12) Identify self-development needs and training to perform at the highest level, and keep abreast
of latest gaming analytic trends or processes.
13) Work with and utilize KLECH approved analysis systems, Viz Explorer/Quick Custom
Intelligence, or Excel spreadsheets to acquire on spot snapshot analysis, thorough planning

analysis, win/loss or trend patterns, demographics or play patterns of all EGDs, and/or our
playing guests as needed.
14) Routinely prepare analytic reports such as, but not limited to, before and after snap
shots, daily snap shots, 90, 180, 365 day and life to date gaming analysis to determine
improvement or critique gaming moves, conversions game swaps, or promotional affects.
15) Utilize complex computer programs to create spreadsheets, graphs and/or trend lines.
16) Work with the Director of EGD or other senior-level Department Heads to achieve revenue
goals.
17) Fulfill the role of EGD Specialist as needed.
18) Attend and participate in all department and casino mandatory meetings as required.
19) Demonstrate and promote KLECH core values and EGET skills.
20) Manage and maintain the security of confidential information entrusted to the position.
21) Attend and satisfactorily complete all required training as assigned.
22) Monitor compliance with Federal currency transaction reporting requirements, Title 31
requirements, and IRS Currency Transaction Reports and property established Anti-Money
Laundering policies. Maintain accurate MTL, MIL, CTR, and SAR as needed.
23) The essential functions listed above are not an all-inclusive list but rather a general
representation of the duties and responsibilities pertinent to this position. The duties and
responsibilities will be subject to change based on organizational needs and/or deemed
necessary by the Director.
24) Perform other duties as assigned.

Minimum Requirements to Qualifications:
1) Must have High School Diploma or GED.
2) Successful completion of two (2) years of college level courses in computer or software
science. May be substituted with Bachelor's Degree in Business Administration.
3) Three (3) years prior experience with casino slot accounting systems, player tracking systems
including Viz Explorer / Quick Custom Intelligence, or comparable analytic system.
4) Must have extensive knowledge of casino slot department or EGD operations including the
technical aspects of all EGD machines and guest services standards.
5) Must have advanced computer skills to effectively navigate various computer application
systems and use complex programs.
6) Three (3) years of casino gaming experience in Slots or three (3) years of demonstrated
experience working as an analyst in a large volume company.
7) Experience in analytics, creating tables, spreadsheets, graphs, trend lines or forecasts.
8) Strong communication skills in English both written and oral. Spanish or other language
skills a plus.

Other Criteria

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American
preference is observed.

Skills and Abilities:
1) Self-driven with the ability to work independently meeting deadlines with minimal
supervision.
2) Ability to maintain effective relationships with all Team Members.
3) Ability to work under pressure in a fast paced, stressful environment.
4) Ability to meet multiple deadlines and multi-task.
5) Ability to have strong critical thinking, analytical, and guest service skills.
6) Must possess a positive attitude with strong organizational qualities.
7) Ability to add, subtract, multiply, and divide in all units of measure.
8) Ability to define problems, collect data, establish facts, and draw conclusions.
9) Ability to understand complex instructions and material.
10) Ability to establish and maintain professional relationships with individuals of varying social
and cultural backgrounds.
11) Ability to work effectively with individuals and demonstrate teamwork.
12) Ability to maintain confidentiality.
13) Ability to follow and comply with established Casino guest service programs.
14) Ability to analyze large amounts of data quickly and accurately.
15) A strategic, collaborative mindset and curiosity for uncovering customer trends that drive
results.
16) Ability to recognize positive and negative trends affecting the business.
17) Strong attention to detail, with a high degree of accuracy in work product.

Physical Demands:
1) While performing the duties of this position, the team member is regularly required to stand,
sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on
a regular basis.
2) The team member must be able to concentrate for prolonged periods.
3) Specific vision abilities required by this job include close vision, distance vision, peripheral
vision, and depth perception.
4) The team member must be able to communicate effectively in person or using
telecommunications equipment.

5) The team member must have the hand-eye coordination and manual dexterity to operate a
keyboard, touch-screen display, telephone, and calculator.
6) Occasionally lift and/or move up to 30 lbs.

Work Environment:
1) Normal office setting and casino floor.
2) Frequent walking and standing, and frequent contact with the general public.
3) Temperature controlled environment with varying noise levels. May be exposed to high
levels of noise throughout the day while on the casino floor.
4) May be exposed to various types of lighting including, but not limited to: artificial
fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
5) May be exposed to cigarette smoke while on the casino floor.
6) Extended hours and irregular shifts may be required including nights, weekends, and
holidays.
7) Must be able to perform under pressure and work long hours under stressful conditions.
8) May be exposed to the risks associated in attempting to resolve issues with difficult guests
and extremely irate staff members.
9) Travel may be required to perform one or more essential functions of this position.

Conditions of Employment:
1) Must be able to obtain and retain a KTTT Gaming Commission License, including successful
completion of background check necessary to obtain and maintain license. Responsible to
keep all documents current and valid at all times.
2) Must be able to provide authorization to work in the United States.
3) Must be at least 18 years of age.
4) Must have access to reliable transportation to commute to and from work.
5) Must comply with KLECH handbook, internal policy and procedures, and gaming
regulations set within KLECH.