Shipping & Receiving Agent

The Shipping & Receiving Agent will be responsible for handling all tasks associated with the shipping, receiving and delivering needs at the Resort. This role includes partnership with all department leaders and guest interactions.

Education: Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities.

Experience: 1-3 years previous shipping and receiving experience preferred, but not necessary. Prior guest service or other Hospitality experience preferred.

Certificates or Licenses: Valid Driver’s License with clean motor vehicle record

Knowledge, Skills, and Abilities:

The Scott Resort & Spa believes that each guest should be treated with respect and professionalism. Individuals must possess and demonstrate the ability to interact with all guests effectively, internal and external, and act with tact and diplomacy in line with The Scott’s service standards.

Ability to effectively communicate verbally and in written form in English.

Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy.

Ability to learn and perform all essential job functions accurately with or without reasonable accommodations.

Ability to perform work aligned with The Scott’s Department Standards and Service Essentials.

Ability to lift and move parcels upwards of 75 lbs.

Ability to multi-task in a fast-paced environment.

Ability to exercise independent judgment and remain organized with large volume of parcels each day.

Position requires extensive activity including but not limited to walking and climbing stairs.

Ability to tolerate sun and extreme temperatures for extended periods of time.

Ability to listen, effectively accomplish tasks, and speak clearly.

Personal Characteristics:

Behaves ethically

Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job

Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language in order to properly document incidents and activities utilizing email and other required platforms.

Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review)

This position is a safety sensitive position.

Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa.

The Scott Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a heartfelt experience of genuine hospitality, enticing our guests to return again and again. In order to be successful at The Scott Resort & Spa, team members must share both our Purpose (Making space for genuine hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.