Spa Front Desk

Description

As a Spa Front Desk associate, you will:

• Responsible for being knowledgeable of all spa services, pricing, and other services provided by the Resort.
• Exercise proper telephone etiquette with guests in compliance with the Hotel’s terminology.
• Responsible for serving guests in a timely manner while implementing proper service standards.
• Practice all sanitation and safety guidelines provided by both the Department of Health and the Resort.
• Maintain cleanliness in all areas of The Spa/Health Club.
• Responsible for escorting guests to their appropriate service area, locker room, massage area, manicure, pedicure, weight room, etc.
• Taking reservations for massages, facials, suntan bed, aqua massage, etc.
• Prepare and sell beverage items from Juice Bar.
• Giving tours of The Spa.
• Responsible for maintaining a cash bank drawer.
• Perform any, or all duties and projects as assigned by management.
• Enforce hotel safety standards.
• Perform other duties and handle projects as assigned by Manager.
• File daily reservations and other correspondence.
• Maintain a clean and well-organized workstation.
• Carry out any reasonable request by Management that is capable of being performed

Benefits of Working for Concord Hospitality

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord! ”We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.