Business Development Manager-NX

Description

Specifically, a Business Development Manager will perform the following tasks to the highest standards:

Actively prospect, qualify, and secure new business opportunities within assigned market segments to drive room, catering, and ancillary revenue in alignment with Hilton Curio brand standards. Review and analyze, in a proactive manner, rate and inventory management and strategy effectiveness

Conduct regular outside sales calls, site visits, and market tours to develop strong relationships with corporate, leisure, group, and social accounts.

Entertain clients and key prospects through hosted site inspections, meals, networking events, and familiarization experiences to promote the hotel’s unique Curio Collection identity.

Develop and execute strategic account plans for new and emerging accounts, focusing on long-term revenue growth and customer loyalty.

Represent the hotel at industry events, trade shows, chamber meetings, and networking functions to expand market presence and generate qualified leads.

Collaborate with the Director of Sales and Revenue Management team to identify market trends, competitive opportunities, and targeted business development strategies.

Maintain accurate records of sales activities, client interactions, and account production in Hilton sales systems (Delphi).

Meet or exceed assigned sales goals, activity benchmarks, and key performance indicators related to new account acquisition and revenue generation.

Coordinate with internal departments, including catering, operations, and marketing, to ensure seamless execution of client events and exceptional guest experiences.

Other duties and responsibilities as assigned

A Business Development Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Excellent oral and written communication skills

Ability to communicate, verbal and in written form, effectively with Management and Ownership groups

Excellent organisation skills

Ability to work well under time pressure and/or demanding travel schedules

Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners

Ability to perform critical analysis

Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges

Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

Demonstrated experience in a similar role with the Business Development or Sales function

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management and sales systems (Delphi and Knowland)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.