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Housekeeping Supervisor

Marriott Albany

189 Wolf Road
Albany, NY 12205

Hotel de 359 Habitaciónes
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Compensation: 19,00 $ a 19,50 $ por hora, Tiempo Completo

Albany Marriott Payroll LLC's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants and Housepersons in guest rooms, corridors and public spaces to maintain our high standards of cleanliness.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
  • Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment.  Ensure all jobs are completed within the shift.
  • Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.
  • Report all maintenance deficiencies in guest rooms and corridors.
  • Expedite special guest requests, such as extra towels, blankets or pillows.
  • Check all vacant/ready/stay over rooms daily.
  • Check out of order rooms daily.
  • Identify showrooms for Sales Department.
  • Turn in all lost and found items and all guest room keys.
  • Adhere to all company policies and procedures.
  • Follow safety and security procedures and rules.
  • Know department fire prevention and emergency procedures.
  • Utilize protective equipment.
  • Report unsafe conditions to management.
  • Report accidents, injuries, near-misses, property damage or loss to management.
  • Provide a safe work environment by following all safety and security procedures and rules.
  • Ensure all team members maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assist other Housekeeping Personnel when needed.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

  •             Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.
  •             Minimum six months supervisory experience or one year of comparable housekeeping experience is acceptable.
  •             Ability to read and write basic English to complete forms such as a room status report.
  •             Ability to provide clear direction, instruction, and guidance to subordinates.
  •             Ability to organize and prioritize work and meet deadlines.
  •             Ability to exercise judgment and implement control over the performance of subordinates.
  •             Ability to provide information and answer hotel guest and colleague questions.
  •             Time management skills.

    • PHYSICAL DEMANDS

  •             Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment
  •             Pushing heavy carts.
  •             Lifting fifty (50) pounds maximum.
  •             Stand and walk for varying lengths of time, often long periods.
  •             Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.    

    • Benefits

    • 401(k)
    • Disability insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Room Discounts
    • Employee Food and Beverage Discounts

    EEO: We are committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

    Publicado 10 De Febrero De 2026

    Marriott Albany

    Relax at our Albany hotel with a concierge lounge

    Stay balanced, sharp and inspired at Marriott Albany. Your stay begins when your plane lands, thanks to our complimentary hotel shuttle to and from Albany International Airport. Check out our Albany, New York, hotel reviews that boast an ideal location on Wolf Road with prime access to many of the area's notable locales, such as the University at Albany and Crossgates. If exploring the NY capital isn't on your agenda, unwind in our modern hotel accommodations with pillowtop mattresses, flat-panel TVs and 24-hour room service. When hunger strikes, stop by one of two restaurants at the hotel for expertly prepared American and Continental cuisine. If you're looking for a venue to host a business or social gathering, look no further than our 19 elegant event spaces featuring stylish designs, versatile AV equipment and high-speed Wi-Fi access to ensure your event is a success. Whatever the reason, Albany Marriott offers the professional service and refined amenities necessary for a successful hotel experience.

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