Photo of Courtyard by Marriott Orlando South/John Young Parkway, Orlando, FL

Front Desk Clerk

Courtyard by Marriott Orlando South/John Young Parkway

4120 Taft Vineland Road
Orlando, FL 32837

Hotel de 111 Habitaciónes
Gestionado Por Concord Hospitality Enterprises
Guardar este trabajo
Tweet
LinkedIn
Compensation: 16,00 $ por hora, Medio Tiempo

Description

As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.

Responsibilities

  • Assist guests efficiently, courteously, and professionally at all times
  • Maintain a high level of service and hospitality standards
  • Promptly address guest concerns and ensure satisfaction in a timely manner
  • Post guest charges, collect payments, and follow cash handling procedures
  • Handle guest mail and messages with respect to privacy and professionalism
  • Stay knowledgeable about the hotel brand, travel programs, and special offers
  • Communicate guest feedback effectively to departments and management
  • Respond quickly to calls, lobby visitors, and team members needing assistance
  • Maintain full knowledge of hotel safety and emergency procedures

    • Qualifications

  • High school diploma or equivalent preferred
  • Prior hospitality or customer service experience is a plus
  • Strong interpersonal and communication skills
  • Ability to multitask and remain professional in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Flexibility to work varied shifts, including evenings, weekends, and holidays

    • Benefits (Full-Time Associates Only)

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    • Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

    Our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Publicado 10 De Febrero De 2026

    Courtyard by Marriott Orlando South/John Young Parkway

    Experience a restorative stay at our South Orlando hotel

    Combining the best of business and leisure travel, Courtyard Orlando South/Grande Lakes Area offers the ultimate convenience. Our hotel provides quick access to SeaWorld® Orlando, Orange County Convention Center, The Florida Mall and Universal Studios® Resort. The luxuries of Grande Lakes Orlando and its spa and golf amenities are just a short drive away. Following your adventures unwind in our spacious rooms featuring free high-speed Wi-Fi, Smart TVs and comfortable bedding. Start your day with an energizing breakfast and Starbucks® coffee at The Bistro, also serving dinner and evening cocktails. The Market, our 24-hour convenience store, offers your favorite snacks and beverages any time of day. With access to our fitness center and outdoor pool, you can maintain your wellness routine with a heart-pumping workout and refreshing swim. From cozy accommodations to our innovative meeting space, Courtyard Orlando South/Grande Lakes Area offers everything you need for a productive stay in the Sunshine State.

    Other Job Openings