Alcohol Compliance Supervisor

Pay

$26.50 – $26.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Supervises the serving of alcohol by employees.
• Enforce and ensure adherence to all State, unit and company alcohol service policies and procedures.
• Assist employees with event day information and alcohol related issues if necessary.
• Ensure employees serving alcohol are adhering to the alcohol service policy, ensuring responsible alcohol service.
• Observe and document any alcohol-related issues to include proactive observations.
• Alert management regarding any violations of the alcohol policy.
• Conduct random identification checks of guests as directed.
• Answer questions and make recommendations regarding alcohol service.
• Ensure all associates serving alcohol have signed an acknowledgment of the alcohol policy and have a valid serving permit prior to the beginning of work.
• Conduct event day audits and submit detailed reports at the end of shift.
• Assist with alcohol cut-off/shut down.
• Enforce all departmental and organizational policies and procedures and report incidents.
• Assists with fires, storms, floods, blizzards, evacuations, relocations, and other emergencies as directed.
• Perform other duties as assigned.
• Crowd control
• Responsible for the protection and safety of company assets and associates within designated Delaware North retail sales areas.
• Enforce all departmental and organizational policies and procedures and report incidents.
• Observe and report procedural violations and illegal activity.
• Assists with fires, storms, floods, blizzards, evacuations, relocations and other emergencies as directed.
• Staff bag checks.
• Perform other duties as assigned.
• Must be able to work 80% of both NFL and Non-NFL events.

More about you

• Must be at least 21 years old.
• Bachelor’s Degree from an accredited college or Law enforcement, Corrections Officer experience preferred. 
• Good communication and guest service skills; ability to effectively communicate with guests and retain and communicate service information.
• Ability to work in a fast-paced and high-pressured environment.
• Ability to provide feedback and coaching to associates with varied experience levels.
• High attention to detail and ability to multi-task.
• Basic math skills: ability to accurately count inventory. 
• Available to work nights, weekends, and holidays.

Physical requirements

• Ability to stand and walk for the entire length of the shift, including walking up and downstairs, and lifting as the work duties demand 
• May be exposed to variable temperatures, including extreme heat and cold, depending on the season 

Shift details

Days
Evenings
Holidays
Evenings as needed
Weekends
8hr shift
10hr shift
12hr shift
Weekdays as needed