Photo of La Playa Hotel, Carmel by the Sea, CA

Front Desk Agent

La Playa Hotel

Camino Real & 8th Ave
Carmel by the Sea, CA 93921

Hotel de 76 Habitaciónes
Gestionado Por Marc & Rose Hospitality

Medical / Dental / Vision / Hotel Discounts / Numerous Voluntary Products / 401k + Match / Pet insurance and much more for full time and many for part time as well!

Unleash Your Hospitality Passion: Front Desk Agent Opportunity at La Playa Hotel in Carmel-by-the-Sea!
Compensation: Desde 22,50 $ por hora, Tiempo Completo
Weekends Required

Join Our Team at La Playa Hotel in Carmel by the Sea, CA!

Are you ready to embark on a career path that offers a welcoming, friendly, and hospitable environment? Look no further than our Front Desk Agent position at La Playa Hotel. As a Front Desk Agent, you will be responsible for providing efficient and resourceful service at the front desk, including check-in, check-out, and guest resolution.

Why Join Us?
  • Work in a four-diamond resort with a focus on genuine hospitality
  • Opportunity for growth and development within the company
  • Be part of a team that values respect, professionalism, and collaboration
Key Responsibilities:
  • Complete the registration process with accuracy and efficiency
  • Handle cash, make change, and balance house bank
  • Greet guests with a friendly and sincere welcome
  • Resolve guest issues promptly and effectively
  • Incorporate Mystery Shopper Standards into every interaction
Qualifications:
  • High School graduate or equivalent preferred
  • Prior guest service experience required
  • Ability to make quick and efficient decisions to benefit and support your fellow associates and guests
  • Excellent communication skills and professional appearance

If you are passionate about providing top-notch service and creating memorable experiences for guests, we invite you to apply to join our team at La Playa Hotel. We are an equal-opportunity employer dedicated to making space for genuine hospitality. Come be a part of something special!

La Playa Hotel's and Hotel Carmel’s leaders and team members believe each guest should be treated with respect and professionalism. We create a heartfelt experience of genuine hospitality, enticing our guests to return again and again. In order to be successful at La Playa Hotel and Hotel Carmel, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, & Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Publicado 11 De Febrero De 2026

Acerca de La Playa Hotel

Once a luxurious mansion built in 1905 by an artist as a gift to his wife, a member of the Ghirardelli family, for over 100 years La Playa Hotel has been known as the “Grande Dame of Carmel.” This landmark boutique hotel is tucked minutes away from Carmel's famed white sand beach and features turn-of-the-century charm with premier Pacific views. The hotel's 75-guest rooms reflect a sophisticated beach cottage style and are comfortably appointed. The cornerstone of one of California’s most prestigious neighborhoods, La Playa Hotel places art galleries, shops, fine restaurants, tasting rooms and scenic beauty just outside its doorstep. From the morning's Champagne Breakfast to the sunset wine reception and late-night cookies and milk, guests will relish the hotel's luxury amenities and be treated to an extraordinary Carmel experience.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

La Playa Hotel provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, La Playa Hotel complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

M/F/D/V

Acerca de Marc & Rose Hospitality

Practicing Genuine Hospitality Since 1962

Marc & Rose is a company of professionals passionate about opening doors for travelers; about cheering, 'the more the merrier!' as a party of two becomes twenty; about food first and questions later; about sharing stories around a fire and making friends among strangers. We are owner-operators, which enables us to practice high-touch, genuine hospitality within intentionally crafted and sophisticated spaces. By deploying well-earned generational knowledge, we create places that settle the soul and stoke the spirit. Our hospitality emerges at the intersection of empathy, aesthetics, and atmosphere. It is an instrument of connection and care; a practice.

We are committed to fundamentals and to the evolving rhythm of a genuinely warm welcome. That is why we never stop studying people and places, integrating and honing our skills, training our minds and bodies, and reimagining what’s possible. We keep channels open and hearts attuned. It is because of our decades-long devotion to excellence that we are able to practice skillful improvisation and appropriate restraint. With a passion for hard work and genuine hospitality, we leverage our knowledge and lifelong curiosity to build worlds — containers and catalysts for spontaneous joy.

We know that each of us is the host one day; the next, the traveler. Both roles require a willingness to say, “yes” to life and to each other; to step perceptively into the now. At Marc + Rose, what emerges is as magical as it is earnest: a tradition of warm and sophisticated hospitality. We live to welcome.

Why people like to work here

Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based discovery, sensuality, and improvisation. Born of an irreverent spirit and a passion for hard work, the collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes. This passionate, multigenerational collective breathes new life into familiar places, imagines original spaces into being, and practices the art of welcoming one-time strangers into belonging — whether for the length of a single stay, or over a lifetime of return visits. To this team, hospitality is an essential part of being human and also a calling — a creative pursuit that requires curiosity, care, and grit.

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