Photo of The Envoy Hotel, Autograph Collection, Boston, MA

Outlet Manager

The Envoy Hotel, Autograph Collection

70 Sleeper Street
Boston, MA 02210

Hotel de 136 Habitaciónes
Gestionado Por HHM Hotels
Guardar este trabajo
Tweet
LinkedIn
Compensation: 67.000 $ a 72.000 $ por año, Tiempo Completo

Opportunity: Outlet Manager

Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards.

Potential Career Path

Food and Beverage Director -Area Food & Beverage Director – Assistant General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Ensure that food quality is consistent, appealing, and prepared to guest specifications.
  • Interact with guests to obtain feedback on quality of service and food in outlet.
  • Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
  • Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
  • Check that all equipment is in working order.
  • Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
  • Document inventory forecast usage and monitor supply.
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Oversee serving staff to ensure proper liquor controls are in place and all cash handling policies and procedures are followed. Comply with all accounting policies in order to ensure SOX compliance.
  • Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.
  • Servicing banquets and all inhouse functions.
  • Work with the Room Service hotel staff to ensure excellent coverage and services for all employees and guests.

Position Requirements

  • Associates degree preferred.
  • 3-6 years restaurant experience required.

Work Environment and Context

  • Work schedule varies and will include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Publicado 25 De Febrero De 2026

Acerca de The Envoy Hotel, Autograph Collection

Our Hotel

A pioneer in the newly emerging Innovation District, the 136 room, AAA Four-Diamond rated Envoy Hotel’s bold interiors and easy style are set in contrast to the city’s New England traditions, yet right at home in its wunderkind neighborhood. Rooms and suites are oriented to the water, and have a quintessentially urban view, providing a uniquely efficient and comfortable roost with carefully considered custom details, bits of surprise and pops of color. Outlook Kitchen aims to serve neighbors and guests alike—an instant favorite as much for its local fare as for its water-view vantage point and well-hewn cocktail culture. Six floors up, the scene and the smooth interface at the Lookout Rooftop is both stunning and chill, a beacon for the new frontier.

Acerca de HHM Hotels

An Industry Leader in Hospitality

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

MANAGEMENT

For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.

INVESTMENT

HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.

BRAND POSITIONING

Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.

Other Job Openings