Photo of Desert Diamond Casino West Valley, Glendale, AZ

Service Bartender

Desert Diamond Casino West Valley

9431 W. Northern Ave
Glendale, AZ 85305

Casino y Hotel
Gestionado Por Desert Diamond Casinos & Entertainment
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Compensation: 16,26 $ a 21,42 $ por hora, Tiempo Completo

Position Summary

Under direct supervision of the Food & Beverage Supervisor, maintains efficient and courteous beverage operations by greeting guests, anticipating guests’ needs, providing knowledgeable, safe drink service, and providing consistent professional guest relations with a positive upbeat personality. Position works in a restaurant setting serving food and servicing server as a bartender. Must have extensive knowledge of Title 4 (Arizona liquor law). Works efficiently in a team based environment and must follow Tohono O’odham Gaming Enterprise (TOGE) alcohol training as well as all TOGE internal controls, consistently.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

  • Possesses a strong knowledge of spirits, wine, champagne and cocktails.
  • Knowledge of the laws and regulations governing Food & Beverage. Ensures that Tribal, City, State and Federal Health/Food Safety codes are upheld.
  • Responsible for maintaining a clean, organized and sanitized work area all while following all TOGE, tribal, City, State and Federal health/food safety regulations and codes.
  • Responsible for training of new team members and bar backs.
  • Knows drink prices and follows proper measurement.
  • Learns steps of service for food service at bar where available.
  • Serves alcohol and non-alcoholic beverages to casino guests and ensures that legal drinking age are followed and complies with all Title 4 (Arizona liquor law) and TOGE alcohol controls.
  • Computes bills and accepts payments served to guests and beverage servers, must have basic math skills.
  • Provides excellent customer service to guests and beverage servers.
  • Keeps the casino in a clean and safe environment by continually cleaning the ashtrays, sweeping floors and discarding empty containers.
  • Keeps the bar top clean and free of debris.
  • Adheres to all Title 4 (Arizona liquor law) and company internal controls.
  • Serves guests in a responsive, caring, prompt, and courteous manner.
  • Responds to guest request.
  • Must possess outgoing personality.
  • Ability to operate the Point of Sale (POS) cash register.
  • Stocks self service station.
  • Position requires that standard service techniques and steps of service created for position be learned and must be followed consistently.
  • Monitors guests to ensure that they are not intoxicated and proper procedures are followed if intoxication is observed.
  • Knows information regarding all food and beverage outlets and casino promotions and have ability to inform guest when asked.
  • Maintains a good communication with team members and maintains a positive and professional work environment Contributes to a team effort and accomplishes related results as required.
  • Works closely with other departments to ensure seamless delivery of service for our guests.
  • Demonstrate Desert Diamond Casino “On Brand” attitude towards team members & guest at all times.
  • Displays, supports and reinforces Desert Diamond Casino’s Spirit of Service Standards.
  • Due to changes and modification in the job from time to time, we require team members to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this job description at this time.

    • Minimum Qualifications

    Education And Experience

    High school diploma or GED preferred. Recent experience as a bartender in recognized establishment; or must have successfully completed six months in the TOGE Bar Back position. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:

    Knowledge, Abilities, Skills, And Certifications

  • Knowledge bartending and bar maintenance operations and customer service.
  • Knowledge of all bar items and liquors. 
  • Knowledge of POS systems.
  • Knowledge of cash handling.
  • Ability to obtain a Food Handlers card.
  • Ability to obtain TIPS certification.
  • Ability to successfully pass cash handling training
  • Ability to service guests in a professional appearance and manner.
  • Ability to communicate, read, and write clearly in Basic English.
  • Ability to demonstrate outstanding guest service at all times.
  • Ability to fill requisition for supplies.
  • Ability to follow instructions and work in a stressful and busy environment.
  • Ability to carry out detailed, but uninvolved written and oral instructions.
  • Skill in interpersonal and customer relations.
  • Must have a high energy, enthusiastic and motivated personality.

    Physical Demands

    While performing the duties of this job, the team member regularly is required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to sit; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 100 pounds.

    Work Environment

    Work is generally performed in a bar and casino setting with exposure to second-hand smoke and a high noise level. Evenings, graveyards, holidays and/or weekend work are required. Extended hours and irregular shifts are required. Will work in all venues unless specified by Food & Beverage Management.

    • Publicado 27 De Febrero De 2026

    Acerca de Desert Diamond Casino West Valley

    Desert Diamond Casino West Valley is in the center of the excitement, with nearby shopping, dining, and nightlife. We are the official casino partner of Westgate Entertainment District.

    Our casino offers a variety of table games which include live Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Ultimate Texas Hold ‘Em, Three Card Poker, Spanish 21 and a Sportsbook.

    Food & Beverage venues include the Nineteen 86 Steakhouse, the Edge, the Rock Bar, a Food Court and the casino Sports Bar.

    We have the best guest service in town and our team members add the fun! We offer a friendly, fun work environment and our benefits package is unparalleled.  Flexible schedules, paid time off, tuition assistance and insurance options, are just a few of the benefits you'll receive.

    If you are looking for an exciting, fast-paced career with plenty of growth opportunity - Desert Diamond Casinos and Entertainment is the place for you!

    Owned and operated by the Tohono O'odham nation, we are one of the premier entertainment and gaming destinations in Southern Arizona - Sahuarita, Tucson, and Why, known for our beautiful properties offering quality entertainment, great food, exciting games, and outstanding guest service.

    We are considered to be one of the largest and most respected employers in the area, offering competitive salaries, great benefit packages, and career advancement opportunities. 

    Acerca de Desert Diamond Casinos & Entertainment

    Desert Diamond Casinos & Entertainment offer a convenient, memorable entertainment experience in Tucson, Sahuarita, Why and Glendale, Arizona. 

    Amenities include unmatched gaming options, fine dining, and world-class sporting events, music concerts and comedy sets at the Diamond Center. Desert Diamond Casinos & Entertainment also offers one of the region's finest convention centers and high-tech meeting facilities.

    An enterprise of the Tohono O’odham Nation, Desert Diamond Casinos & Entertainment has been in the gaming and entertainment business for almost 30 years, beginning in 1985 with the opening of Papago Bingo in the Tucson area.

    Our gaming properties include:

    Desert Diamond Casino Sahuarita which features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games, as well as a Sportsbook. There are two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor. The property provides high-tech banquet & catering, conference and business meeting rooms and the Diamond Center can cater up to 2,400 guests.

    Desert Diamond Casino Tucson which is located a convenient distance from both the Tucson International Airport and downtown.The casino offers a poker room, slots, table games including live blackjack and roulette, high-stakes bingo, and a Sportsbook. Food & beverage venues include the Diamond Café, the Diamond Grill, the Ko:Sin Ki: Buffet and the Coffee Bar, as well as two lounges on the gaming floor. The Hotel & Conference Center features state-of the- art meeting spaces, luxurious rooms with complimentary wireless internet access, a heated outdoor pool, jetted hydro-spa, patio seating with a fire pit, and a fitness center with a gym.

    Desert Diamond Casino West Valley which has nearby shopping, dining, and nightlife and is the official casino partner of Westgate Entertainment District. The casino offers a variety of table games which include live Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Ultimate Texas Hold ‘Em, Three Card Poker, Spanish 21. The Sportsbook provides a venue to wager on sports events.Food & Beverage venues include the Nineteen 86 Steakhouse, the Edge, the Rock Bar, a Food Court and the casino Sports Bar.

    Desert Diamond Casino Why which is the smallest of our four gaming properties, which features a convenience store, gas station, and slot machines. It's a favorite stop for travelers going to and from Rocky Point, Mexico.

    You can get a job anywhere, but Desert Diamond Casinos offer you a career!

    Incredible Work Environment:

    We work hard to make sure that each property supports an environment of fun and excitement, both for our guests and our valued employees.

    Corporate Culture: 

    Our team is dedicated to the success of our enterprise & business and creating a culture where diversity is respected and values are honored. Together, our commitment to our guests, community, and fellow employees, helps us to thrive as a high performance gaming enterprise.

    Unparalleled Benefits: We offer a variety of insurance options, including medical, dental, vision, home, automobile, short and long term disability, pet and legal insurances. In addition, we offer 401K, relocation, paid time off, an employee assistance program, competitive compensation, tuition assistance and more.

    Training: Our organizational development team provides training throughout our casinos for both new hires and career employees who want to move into new positions.

    Why you’ll love working in Arizona:
    https://moving.tips/city-guides/reasons-to-move-to-arizona/

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