Photo of Baymont by Wyndham Knoxville/Cedar Bluff, Knoxville, TN

Front Desk Agent / Guest Services Agent

Baymont by Wyndham Knoxville/Cedar Bluff

209 Market Place Boulevard
Knoxville, TN 37922

Hotel de 122 Habitaciónes
Gestionado Por Gibson Hotel Management, Inc.

Franchise Travel Discounts, Vision and Dental Insurance, Voluntary Benefits, 401(k), Daily Pay, PTO, Free TeleHealth Program

Join Our Guest-Centric Team as a Front Desk Agent | Career Growth, Travel Discounts, & Daily Pay 🏨✨
Tiempo Completo
Variable

🏨 NOW HIRING: FRONT DESK AGENT 🏨
✨ Guest-Focused | Team-Oriented | Career-Growth Opportunity ✨

Are you a hardworking PEOPLE PERSON who loves creating great first impressions? 🌟
Look no further! Join our award-winning company as a Front Desk Agent, where your smile 😄 and positive attitude will help represent our amazing property and team. This is a fantastic opportunity to grow your career in hospitality while building meaningful guest relationships in a fun, supportive environment

✅💼 Why You’ll Love Working With Us:

✅Voluntary Benefits - Dental, Vision, Life Insurance, Critical Illness, Hospital, FSA

✅401(k) with company match
✅ Travel Discounts ✈️
✅ Employee Referral Bonuses 💸
✅ FREE Telehealth (MDLIVE) 🩺
✅ DAILY PAY through ZayZoon 💰
✅ A welcoming, team-driven workplace 🤝


🛎️ Primary Responsibilities:

  • Greet guests warmly and efficiently during check-in and check-out 👋

  • Complete guest registrations, secure payments, and verify or adjust billing as needed

  • Confirm guest information, room rates, and room selections

  • Create and code electronic room keys 🔑

  • Assist guests with reservations, questions, and special requests in a friendly, professional, and timely manner

  • Address guest concerns by researching, resolving, and negotiating solutions to ensure satisfaction 😊

  • Deliver high standards of service to consistently exceed guest expectations 🌟

  • Anticipate guest needs and provide proactive service

  • Implement creative solutions while following brand standards

  • Maintain strong knowledge of hotel offerings, including:

    • Hotel amenities and services

    • Room categories and rates

    • Packages and promotions

  • Build strong, professional relationships with guests, clients, and groups

  • Provide local area recommendations and information 📍


🧠 Skills & Experience:

  • Guest service experience preferred

  • Strong attention to detail 🔍

  • Team player with a positive, professional attitude

  • Excellent organizational skills

  • Strong written and verbal communication skills

  • Ability to multitask and stay calm in a fast-paced environment


🌈 Equal Opportunity Employer
We proudly provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind, in accordance with federal, state, and local laws.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Publicado 27 De Febrero De 2026

Acerca de Baymont by Wyndham Knoxville/Cedar Bluff

Affordable Comfort in Knoxville

Pet-friendly hotel near I-40/I-75, the University of Tennessee, restaurants and shopping

Make yourself at home at our Baymont Inn & Suites Knoxville/Cedar Bluff hotel. Easily accessible from I-75 and 40, our 100% non-smoking Knoxville hotel places you near a host of attractions, entertainment, and great restaurants. The University of Tennessee, the World's Fair Park, and Turkey Creek Shopping & Dining District are only minutes from our doors.

Acerca de Gibson Hotel Management, Inc.

Gibson Hotel Management, Inc.

Management | Development | Investments

Gibson Hotel Management, Inc., based in Knoxville, Tennessee, is an award-winning and privately held hotel management, investment, and hotel development company. 

We pride ourselves on possessing a lengthy track record of success in addition to espousing the values of integrity, experience, and discipline. As a vertically integrated hospitality company, we leverage our strategic relationships with worldwide industry-leading brands such as Marriott International, Hilton Worldwide, and InterContinental Hotel Group to create value for our investors, team members, and the communities in which our hotels have a presence. We understand that any venture worth pursuing calls for a diverse team of talented and driven professionals working with synergy to achieve bigger goals than any single individual could accomplish. 

Our leadership team believes that successful businesses call for systematic strength, - from the process of forming strategic initiatives and engaging in site selection, through thoughtful design and construction, pre-opening marketing campaigns, deploying skilled managerial talent, and providing strong corporate leadership. Our primary goal is to participate in value-creating endeavors for our lodging partners, investors, guests, and team members. We consistently reach our goals through applying our management, development, and investment services on a selective and strategic basis in growing markets nationwide.

We pride ourselves on exemplifying an inviting company culture that welcomes all from many paths of life. We respect our employees and like to know what is going on day to day in order to cultivate an environment that they enjoy and is efficient to them. We love to recognize our staff for achievements and success! The most rewarding part is the return that we invest in our employees to grow them to the next level in their career. We invite you to grow with us as there are many exciting avenues for the future of Gibson Hotel Management, Inc.

Mission Statement:
"We are dedicated to: Our team members by fostering their professional growth... Our guests by providing genuine hospitality... Our partners by generating exceptional returns.

Vision Statement:
"Gibson Hotel Management is a dedicated hospitality company developing and operating successful, highly profitable assets while creating teams of inspirational leaders in our business and communities."

While working at the corporate office you can expect the following:

  • Competitive Salary
  • Benefits Including: Heath Insurance and Stipend, Dental Insurance, Vision Insurance, 401(k) with match from GHM, Voluntary Benefits such as: Short- and Long-Term Disability, Critical Illness, Hospital Indemnity. All along with PTO, Daily Pay, and a Free Telehealth Program through Healthiest You!
  • Cell Phone Stipend
  • Free use of our office gym

If you embrace the philosophy of Servant Leadership, have an entrepreneurial spirit, and are a team player, Gibson Hotel Management, Inc. is interested in you!

Are you ready to take your career in hospitality to the next level?

JOIN OUR TEAM TODAY!

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