Maintenance Engineer

Summary of Position

Perform preventative maintenance on hotel property. This includes ensuring all work orders are completed regarding basic painting, carpeting, plumbing, and electrical.

Requirements

• Has a minimum one (1) years of general maintenance experience.
• Effective verbal and written communication skills in English.
• Willing to work weekends and holidays based on business needs.
• Effective verbal and written communication skills in English.
• Basic knowledge of drywall, electrical, carpentry, plumbing, and electrical.
• Basic knowledge and ability to use equipment needed for cleaning and maintenance duties.

General Responsibilities

• Have an in depth understanding of all Operating Procedures pertaining to Maintenance and effectively execute.
• Performing routine maintenance and overall property upkeep activities.
• Complete all “Work Orders” requested by guests or hotel staff.
• Ensure overall hotel condition is in excellent condition.
• Maintain adequate inventory for hotel equipment and maintenance supplies.
• Perform Preventive Maintenance on all hotel equipment and guest rooms.
• Follow and enforce all hotel safety and emergency procedures.
• Conduct safety and quality inspections throughout the hotel.
• Actively monitor for needed repairs throughout the hotel.
• Be a hotel safety ambassador.

Specific Responsibilities

• Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Operating Procedures.
• Provide exceptional customer service and greet all guests with a smile.
• Prioritize daily workload, projects, and tasks with guidance of management.
• Conduct daily property walks of interior and exterior to ensure the safety, security and quality for guests and
• associates.
• Complete requested daily work order requests in a timely manner.
• Monitor and update electronic maintenance work order system daily.
• Be proficient on the use of the property management system.
• Perform routine maintenance and overall property upkeep activities including but not limited to basic painting,
• carpentry, drywall repair, plumbing, and electrical.
• Understand and practice all hotel safety procedures such as proper lifting, ladder safety, first aid, eye protection and
• chemical safety.
• Comprehensive knowledge and understanding of hotel’s preventative maintenance program and all requirements.
• Understand procedures of use and locations on all hotel’s emergency and utility shut off valves (Gas, Water, Pumps).
• Maintain cleanliness and organization in all electrical, mechanical and equipment rooms.
• Ensure all Brand scores are meeting and/or exceeding minimum standards.
• Ensure quality of product is maintained per minimum standards.
• Ensure all processes and procedures within the Maintenance Department are compliant with Operating Procedures.
• Stay updated on Brand requirements, standards, and changes.
• Take ownership and responsibility for guests concerns on behalf of the hotel, even outside of your own department.
• Maintain courteous and professional communication with other hotel departments, keep all appropriate departments updated with necessary information.
• Preform property walk(s) to ensure the security and safety all guest.
• Conduct weekly inventory of maintenance supplies/tools and ensure adequate stock is available and report ordering
• needs to management.
• Inform management of any unique situations, or unusual developments in hotel operations.
• Perform all other duties as needed and requested by management.

Optimum Attributes:

• Willing to take responsibility and accountability for the team.
• Strong attention to detail & ability to multitask.
• Epitomize professionalism.
• Determined and motivated to meet and exceed expectations.
• Reliable, responsible, and dependable
• Highly developed verbal and written communication skills
• Motivating team player
• Active & attentive listener
• Open with praise; discreet with criticism.
• Emphatic and tolerant
• Consistent and influential
• Rational, prudent, and practical

Performance Standards:

• TBD