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Cocktail Server

Hilton Santa Clara

4949 Great America Parkway
Santa Clara, CA 95054

Hotel de 280 Habitaciónes
Gestionado Por Stanford Hotels Corporation
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Compensation: 19,00 $ por hora, Medio Tiempo

Description

The Cocktail Server is responsible for taking food and beverage orders; courteously and efficiently serving food and beverages to Guests in our Restaurant and collecting payments. Creates 100% guest satisfaction by providing “Can Do” attitude and genuine hospitality and by exceeding guest expectations.

We are looking for a candidate with an open and flexible schedule, capable of working two night shifts and available to assist on event days and the day prior as needed.

Compensation: $19.00 an hour

Benefits

  • Vacation, Holiday, and Sick pay
  • Medical/Dental/Pension applicable to the CBA
  • Hotel Room Discount
  • Free Parking
  • 401(k) – 4% Match
  • Discount programs
  • Education Assistance Program
  • Shoes for Crews
  • Commuter Benefits
  • Meal provided
  • Discount rates for travel such as car rental, theme parks, and much more

Benefits

  • Dental, Medical, and Pension applicable to the Collective Bargaining Agreement
  • Vacation, sick and holiday pay
  • Free Parking at the hotel
  • Meal allowance
  • Career Development
  • Education Assistance
  • Room Rate Discounts with any Hilton Brand Hotel
  • Additional Room Discounts for select hotels within portfolio
  • Two pairs of slip resistant shoes a year
  • Discount rates for travel such as car rental, theme parks, and much more

Essential Duties and Responsibilities:

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate
  • Performs other duties as required to provide “Can Do” attitude and genuine hospitality
  • Provides food and beverage service to guests
  • Sets up lounge tables with clean menus, table tents and candles
  • Provides guest with overview of menu and beverage choices
  • Takes guests’ food and beverage order – provides explanation of menu and upsells
  • Consolidates and picks up food and beverages which have been ordered. Ensures that all necessary/appropriate condiments are served with the appropriate dishes
  • Clears cocktail tables throughout the dining experience using proper methods for removing dishes, glassware and silverware. Cleans tables, chairs and floor area
  • Assists Bartender as necessary to meet and exceed the guests’ expectations
  • Completes all side work assignments
  • Sets up and maintains appearance of Server areas

Minimum Requirements:

  • 1 year experience in a high volume bar

Licenses/Certifications:

  • CA Food Handler's Card required
  • Alcohol Training (TIPS / ServSafe) required
  • RBS Certification required

The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ngoc.diep@hiltonsantaclara.com or call (408) 562-6714 to let us know the nature of your request.

Qualifications

Licenses and Certifications
  • Required

    CA Food Handler

Skills
  • Decision Making (Intermediate)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Publicado 9 De Marzo De 2026

Acerca de Hilton Santa Clara

Are you looking for your new home? Read all about our hotel below:

At A Glance

Just a five-minute walk to Levi's Stadium, the stylish and sophisticated Hilton Santa Clara hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. This AAA Four Diamond hotel is set in an attractive resort-style building, just 20 minutes from the San Jose Airport (SJC), in the heart of Silicon Valley. From award-winning dining to spacious rooms and suites, the hotel offers a modern touch and convenient location.

  • Santa Clara, CA hotel adjacent to Levi's Stadium
  • Minutes away from California's Great America theme park
  • Heated outdoor pool, whirlpool and 24-hour fitness center
  • Over 7,000 sq. ft. of event space for up to 300 Guests
  • Award-winning La Fontana restaurant

Why people like to work here

Taken directly from our Team Member Opinion Survey:

  • “I Would Recommend People To Work At Hilton Because Everyone Is Helpful And Friendly….” Banquet Team Member
  • “I would recommend this place to work because of Great environment , motivated team members” Sales Team Member
  • “It is a great place to work with endless opportunity” Kitchen Staff
  • “This place has all the support you need to include benefits, good working environment, very supportive supervisors and managers, and friendly team members” Front Office Staff
  • “A good place to work.” Housekeeping Staff
  • “I think that there is a good ambience and it feel like a very secure place.” Housekeeping Staff
  • “I have good people around me to help me get through my day with what I need.” Engineering Staff
  • “Yes! I would recommend this company to others. Management makes us feel recognized and appreciated for the hard work we do.” Security Staff
  • “Leadership team is great. Team Members really cares for the hotel.” Unidentified department

What our employees say

If the above quotes weren't enough:

  • “Fun to work …” Restaurant Staff
  • “I would recommend this company to others because we are treated with respect and are valued as employees.” Restaurant Staff
  • “I would recommend this company to others because it’s great place to learn and grow as an individual. The environment is great it motivates you to keep going and to push yourself harder everyday” Front Office Staff
  • “It’s a great place to help grow and learn new challenges. Everyone is welcoming and always helping each other out” Front Office Staff
  • “I would recommend it because I feel comfortable working in this hotel” Housekeeping Staff
  • “It is a place with benefits, it a big place and there are work opportunities” Housekeeping Staff
  • “They appreciate the work that we do” Housekeeping Staff
  • “They offer opportunities.” Housekeeping Staff
  • “It’s a great place to work and the benefits/discounts are awesome” Engineering Staff

About the management team

With a diverse range of disciplines and skill sets unique to each department, our executive leaders actively engage with team members to provide support and maintain a strong presence within the team. They strive to create an environment where every Team Member feels valued and empowered. Their open-door policy encourages open communication, fostering a culture of trust and collaboration. By actively participating in various projects and initiatives, they lead by example and demonstrate their commitment to the company's mission and values. Whether it's through mentoring, providing feedback, or simply lending a listening ear, our Executive leaders are dedicated to the growth and success of every individual within the organization. This hands-on approach not only strengthens team cohesion but also drives innovation and excellence throughout the company.

Training we provide

Just to name a few...

  • Customer Service and Brand Training
  • Human Trafficking
  • Monthly Safety Trainings
  • Licenses – CPR, Food Handlers, RBS

Amenities (Benefits)

  • Medical (Anthem or Kaiser)

  • Dental (Aetna)

  • Vision (VSP) and Life (The Hartford)

  • Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)

  • 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)

  • Vacation, sick and holiday pay

  • Free Parking at the hotel

  • Meal Stipend

  • Education Assistance

  • Room Rate Discounts with any Hilton Brand Hotel

  • Additional Room Discounts for select hotels within portfolio

  • Two pairs of slip resistant shoes a year

  • Discount rates for travel such as car rental, theme parks, and much more

Awards

  • Occasional competition such as food competition where team members show case their receipts to compete for a chance to win prizes
  • Employees of the Month
  • Employees of the Year
  • Manager of the Quarter
  • Manager of the Year
  • Milestone anniversary recognition

Acerca de Stanford Hotels Corporation

Are you looking for your next home? Read all about our company below:

Big thinking. Local results.

The Stanford Hotels Group owns and operates all their hotels with a highly specialized approach to property development. Our focus on development helps to realize potential. We see each property and its many nuances and create solutions to maximize its performance. Our development and management style equips us to focus on high profile, full-service franchise brands as well as other projects that leverage our collective experience. From real estate development to food and beverage – this depth of knowledge grows full service, successful hospitality brands. Hilton and Marriott trust us because of our solid operational infrastructure and consistently high performing track record.

We are headquartered in San Francisco where we oversee properties throughout the country.

An Invitation to Grow.

Our passion lies in realizing potential, both in people and in our projects. Our people are our engine; they are the spirit of our company, and our greatest asset. An employment opportunity with the Stanford Hotels Group means there’s a management team who cares about your personal and professional advancement, and who will make sure you are able to grow through both day-to-day and long-term participation in our company’s operations and success. Our scholarships program for employees with students in college is one great example of the way we support our team. By making it easier for our families to raise educated kids, we know we’re offering our staff an invaluable gift, and one that allows them to worry less and grow more.

Culture

Our passion is our people. Our people are the spirit of our company and our greatest strength. Our goal is to represent the community around us. We embrace inclusivity and celebrate diversity. We support our differences and what makes each of us unique.  We are committed to inclusive hiring practices, company policies and a diverse workplace where everyone feels represented.

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