People Support Coordinator

Job Description

People Support Coordinator (Hourly, On-Property)

Department

Administration and General

Reports To

Director Of People

Compensation

Hourly Rate

$27–$32 Per Hour

, commensurate with experience.

Purpose Of The Role

The People Support Coordinator is an on-property, hourly role that supports the daily operations of the People & Culture function within a dynamic hotel environment. This position serves as a key administrative and operational partner, helping ensure a seamless colleague experience throughout the employee lifecycle—from onboarding through ongoing engagement and offboarding.

We are seeking a tech-savvy, highly organized professional who thrives in a fast-paced hospitality environment and understands the importance of discretion, service excellence, and collaboration.

Experience within a Hyatt property or comparable lifestyle or luxury hospitality brand is strongly preferred.

Key Responsibilities

• Provide on-site administrative support to the People & Culture team.
• Maintain accurate and up-to-date employee records in compliance with company standards and NYC regulations.
• Coordinate onboarding, orientation, and offboarding processes for new and departing employees.
• Support payroll processing, timekeeping administration, and benefits coordination.
• Maintain strict confidentiality when handling employee records, compensation information, and sensitive personnel matters.
• Assist with recruitment coordination, including interview scheduling and candidate communication.
• Prepare reports and maintain HRIS systems and internal databases.
• Serve as a point of contact for employee inquiries, ensuring a responsive and service-oriented approach.
• Support colleague engagement initiatives, recognition programs, and internal communications.

Qualifications and Experience

• Experience with Hyatt or a comparable hospitality brand preferred.
• 1–2 years of experience in an HR or administrative support role.
• Experience working within a NYC hotel environment,
• Prior administrative experience within a hotel or hospitality setting is preferred.
• Strong technical proficiency with HRIS systems, payroll platforms, Microsoft Office, and Google Workspace.
• Ability to work effectively in a fast-paced, high-volume hospitality environment.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Demonstrated professionalism and discretion when handling confidential information.

Core Competencies

• Detail-oriented with strong follow-through
• Adaptable and able to manage shifting priorities
• Service-driven mindset aligned with hospitality culture
• Collaborative team player with strong interpersonal skills

Work Environment and Physical Requirements

• This role is performed on property within a hotel environment.
• Ability to sit for extended periods while working on a computer.
• Occasional standing, walking, and lifting of light office materials.
• Must be comfortable working in a fast-paced operational setting.