Food & Beverage Supervisor
The Westin Mount Laurel
555 Fellowship Road
Mount Laurel,
NJ
08054
If you have a passion for hospitality and a talent for leading teams, this could be the perfect opportunity for you. We are seeking a Food & Beverage Supervisor who will help guide our team in providing exceptional service while ensuring smooth and efficient daily operations.
Essential Job Functions – Food & Beverage Supervisor
- Supervise daily food and beverage operations to ensure efficient service and adherence to company standards.
- Monitor staff performance and provide direction, coaching, and support to ensure high levels of guest service.
- Assist with scheduling, assigning duties, and overseeing the work of servers, bartenders, and support staff.
- Ensure all food and beverage service areas are properly set up, stocked, and maintained throughout service periods.
- Address guest concerns or complaints promptly and professionally to ensure guest satisfaction.
- Ensure compliance with health, safety, sanitation, and alcohol service regulations.
- Train new associates on service standards, policies, and operational procedures.
- Communicate effectively with kitchen staff and other departments to ensure smooth service operations.
- Monitor inventory levels and assist with ordering supplies, beverages, and operating materials as needed.
- Ensure proper cash handling procedures are followed and assist with end-of-shift financial reconciliation when required.
- Maintain cleanliness and organization of dining areas, bars, storage areas, and service stations.
- Assist management with implementing company policies, service standards, and departmental goals.
- Support management with performance feedback, coaching, and corrective action when necessary.
- Participate in pre-shift meetings to communicate daily updates, service expectations, and special events.
- Monitor guest satisfaction scores and support initiatives to improve service ratings.
Knowledge & Prior Experience:
- Previous experience in food and beverage operations, preferably in a hotel, restaurant, or hospitality environment.
- One-year prior Restaurant Supervisory Experience
- Preferably TIPS Certified
Join Our Team and Enjoy Outstanding Benefits!
At Westin Mt Laurel, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team:
Health & Wellness Benefits
Full-Time Associates are eligible to enroll in the following benefits for themselves and their families beginning the first of the month after 60 days of service:
Company-Paid Life Insurance
All Full-Time Associates receive company-paid life insurance coverage.
401(k) Retirement Plan
Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings!
Paid Time Off & Holidays
After 90 days of service, Full-Time Associates earn up to 40 hours of sick time annually.
Full Time associates can enjoy holiday pay for six recognized holidays, plus a paid day off for your birthday!
After 1 year of service, Full-Time Associates are eligible to take vacation time earned in their first year up to 40 hours. Vacation accrual increases with additional years of service.
Employee Referral Program
Help grow our team and earn rewards when you refer friends or family.
Travel Perks
Enjoy discounted room rates at Marriott properties worldwide!
Daily Meals
Complimentary meal is provided to all associates during their shift.
EOE/M/F/D/V
Acerca de The Westin Mount Laurel
Elevate your stay at our Mt. Laurel hotel
Maximize your time in South Jersey with a refreshing stay at The Westin Mount Laurel. Optimally positioned near Philadelphia, our hotel provides guests with a central location from which to explore the region. Recently updated guestrooms and suites set the tone for a successful stay; enjoy signature touches like a luxurious Westin Heavenly Bed® and Westin Heavenly Bath®. Awaken refreshed and make use of our hotel's wealth of inspired amenities, including a 24-hour WestinWORKOUT® Fitness Studio, an indoor heated pool and several dining destinations. Bellagio Ristorante presents nourishing Italian cuisine in an elegantly casual setting, while Bar 555 features curated wines by the glass and craft cocktails. The best of South Jersey beckons, including nearby points of interest like the Jersey Shore, the Camden campus of Rutgers University and local dining and shopping. Throughout, you'll enjoy thoughtful Westin service, ensuring that your visit is an unforgettable one
Acerca de Westmont Hospitality Group
Benefits of working at Westmont
Career Growth within the company
You have the opportunity to work in different roles at one hotel, or move to different hotels in the portfolio, including across brands or internationally.
Entrepreneurial Culture
You have the chance to make an impact at Westmont. We value entrepreneurial spirit, and we encourage our team members to think of the hotel as their own. We appreciate creativity, flexibility, and we provide you with the resources you need to succeed.
Rewards and Recognition
As owner-operators, we understand the commitment and dedication necessary to run a hotel. We honor and value each team member’s service through reward programs at the hotel and corporate level. When you succeed, we all succeed.
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