Houseperson - Housekeeping

Description

Elevate Luxury: Support Impeccable Guest Experiences as a Houseperson at Park Hyatt Chicago

ABOUT US

Park Hyatt Chicago is a modern luxury landmark in the heart of the Gold Coast, offering an intimate, residential‑style experience steps from the city’s premier cultural and shopping destinations. Consistently recognized by Forbes Travel Guide for exceptional service, the hotel features 146 elegantly appointed rooms and suites with curated art, spa‑inspired bathrooms, and serene city or lake views.

Every detail—from our award‑winning dining to our tranquil spa and impeccably maintained public spaces—reflects our commitment to understated luxury and personalized, genuine care. At Park Hyatt Chicago, we create meaningful, memorable experiences through world‑class hospitality.

THE ROLE

We are seeking a dedicated and service‑minded Houseperson to join our distinguished housekeeping team. In this essential role, you will help uphold the impeccable presentation and seamless operations that define the Park Hyatt Chicago experience. Your responsibilities will include maintaining the cleanliness and elegance of all public areas, supporting room attendants with linen and supply delivery, and ensuring that guest floors and back‑of‑house spaces remain organized, polished, and guest‑ready at all times.

As a Houseperson, you are a vital ambassador of our luxury standards. Your attention to detail, efficiency, and commitment to care will help create the serene, refined environment our guests expect from a Forbes‑recognized property. Through your work, you will contribute to the smooth flow of the housekeeping department and play a key role in delivering the understated, personalized service that sets Park Hyatt Chicago apart.

Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

WAGE INFORMATION

The hourly rate for this position is $26.50. This position is also eligible to earn overtime and premium pay under certain circumstances.

WE ARE EVOLVING THE FUTURE OF THE HOSPITALITY INDUSTRY

Hyatt is a global leader in hospitality, connecting the world through care. We create more human, authentic, and meaningful experiences for our colleagues and guests across 69 countries. When our people are at their best, we can deliver the best.

WE’RE OPENING DOORS FOR ALL

No matter where you are in your career journey, you’ll find a home at Hyatt. Every day brings opportunities to grow, explore new paths, and discover a career you may never have imagined. We believe in opening doors, expanding horizons, and supporting your personal and professional development.

“CARE CONNECTS US” IS OUR GUIDING PRINCIPLE

Care is at the heart of everything we do. It shapes how we treat each other, how we serve our guests, and how we build a culture rooted in warmth, empathy, and respect. It’s our superpower—and it’s how we create inclusive, welcoming environments together.

BENEFITS

• Health Benefits:Eligibility & coverage provided and administered through Local 1 Union.

• Pension Plan: Participation & contributions managed through Local 1 Union.

• Monthly Fitness Reimbursement: Available up to a specified monthly limit.

• Qualified Parking & Transit Program:Pre-tax benefits available, subject to eligibility.

• Paid Time Off: Vacation, holidays, and sick days provided in accordance with Local 1 Union policy.

PERKS

• Discounted Colleague Rate Room Nights: Available based on room availability.

• Complimentary Room Nights:Offered based on availability.

• Complimentary Meals:Available in the colleague dining room.

• On-Site Bike Rack:Provided for colleague use.

Requirements

• Housekeeping Experience: Minimum 2 years in housekeeping or public areas within a luxury or Forbes‑rated environment.

• Service Culture: Demonstrated commitment to delivering warm, polished, and discreet service in all guest‑facing and back‑of‑house interactions.

• Operational Support: Proven ability to support room attendants, manage supply distribution, and maintain organized, guest‑ready floors and public spaces.

• Attention to Detail: Strong ability to uphold the highest standards of cleanliness, presentation, and overall hotel appearance.

• Technical Skills: Familiarity with professional cleaning equipment, chemicals, and safety procedures aligned with luxury hospitality standards.

• Efficiency & Reliability: Highly dependable with the ability to work independently while contributing to a collaborative, service‑focused team.

• Physical Capability: Able to regularly lift, push, pull, and transport linens, carts, and equipment as part of daily operations.

• Shift Stamina: Comfortable standing, walking, and remaining physically active throughout an full shift.

• Schedule Flexibility: Availability to work varied schedules, including evenings, weekends, and holidays, based on business needs.

• Luxury Mindset: Genuine passion for elevated hospitality and a desire to contribute to the seamless, refined guest experience that defines Park Hyatt Chicago.

Join Park Hyatt Chicago and become part of a legacy where excellence isn’t just a standard—it's a way of life. Elevate your career with us.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.