Pool Wait Staff

Position: Pool Wait Staff

Report To: Pool Managers

Job Summary:

Under the direction of the Snack Bar Manager, the Pool Wait Staff is directly responsible for greeting the Members and their Guests with a smile at the Swimming Pool area. The Pool Wait Staff is responsible for providing exceptional food and beverage service to Members and their Guests.

Responsibilities:

• Greet and acknowledge Members and Guests in a timely manner and report complaints to management as they occur.
• Work together with neighboring servers to ensure the highest quality service.
• Accurately execute Member and Guest orders and requests in a timely fashion.
• Possess a complete and comprehensive knowledge of the menu and various liquors, beer and wines available at the Club.
• Efficiently serve food and drinks in a friendly and courteous manner.
• Knowledge of and ability to perform required roles during emergency situations.
• Advises the supervisor of any complaints as soon as they occur.
• Ensure that all workstations are completely stocked and all supplies are available.
• Directly responsible for maintaining a clean pool deck and clearing any trash off tables or around the pool area.
• Perform opening and closing duties as well as side work throughout the day.
• Perform other duties as assigned by the Pool Management.

Experience and Qualifications:

• The employee is frequently required to lift and/or move up to 50 pounds.
• Must be able to stoop and bend on a regular basis.
• The employee is routinely required to stand for long hours of time.
• All Pool Wait Staff employees must be ServeSafe Certified.
• Individuals 18 years of age or older need a TABC certification.

Scheduling Requirements:

Mornings, Evenings, Weekends and Holidays – based on the level of Club Activities.