Photo of Sheraton Grand Rapids Airport, Grand Rapids, MI

Event Manager

Sheraton Grand Rapids Airport

5700 28th St SE
Grand Rapids, MI 49546

Hotel de 320 Habitaciónes
Gestionado Por Concord Hospitality Enterprises
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Compensation: 54.235 $ a 67.794 $ por año, Tiempo Completo

Description

Concord Hospitality is seeking a detail-oriented and enthusiastic Event Manager to lead the planning and execution of exceptional events. This role is responsible for managing all aspects of events, ensuring seamless operations, and delivering an outstanding experience for clients and attendees.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Deliver exceptional customer service to both internal partners and external clients
  • Plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts
  • Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met
  • Maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules
  • Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality
  • Understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences
  • Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction
  • Collaborate with internal departments to maximize event success and guest satisfaction

    Qualifications:

  • Proven experience in event planning, hospitality, or related fields
  • Strong organizational, time management, and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail-oriented with a focus on delivering high-quality results
  • Proactive, professional, and guest-focused

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Publicado 26 De Marzo De 2026

    Acerca de Sheraton Grand Rapids Airport

    Fully Renovated & Rebranded as Sheraton Grand Rapids Airport

    Located within advantageous proximity to downtown Grand Rapids, and just moments from the Grand Rapids Airport, the “River –City has something for every guest; offering big-city amenities nestled in small-town charm. The Sheraton Grand Rapids –Airport Hotel creates and elegant, comfortable gathering environment with over 20,000 square feet of dynamic and flexible event space for meetings, conferences, weddings and social affairs. Wind down after a day of business or sightseeing with our ultra-comfortable Sheraton Signature Sleep Experience or an exhilarating workout in our modern fitness center or go for refreshing swim in our sparkling pool. We welcome Guest to join us at Solace our on property restaurant located on property. The Sheraton Grand Rapids –Airport is where thoughtful details and timeless service are seamlessly curated with a local touch of Midwestern culture and charm.

    Acerca de Concord Hospitality Enterprises

    Careers and Hospitality Job Opportunities with Concord

    Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

    Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

    Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

    Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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